OFERTA DE EMPREGO: CUSTOMER SERVICE NIGHTSHIFT AND WEEKENDS (ENGLISH AND SPANISH SPEAKER) - GOEMPREGOS - SITE DE EMPREGOS EM PORTUGAL
Descrição da oferta de emprego
Oferta de emprego.
Customer Service Nightshift and Weekends (English and Spanish speaker) » FEI Portugal » Ref.
» » Porto » Transportes / Logística Detalhe da Oferta.
FEI Portugal Detalhe da Oferta.
Flash is the leading provider of Premium Freight services in Europe.
We deliver the highest possible service through our platform and highly skilled customer service agents.
Flash operates a 24/7, multilingual European customer service and operations within a dynamic, professional, and internationally oriented atmosphere.
We are looking for a Customer Service Agent to join our team, this role will be focused on improving customer experience by offering the best delivery experience.
Your challenge and responsibilities.
● Ensure that delivery orders are managed and executed on time in the most efficient way with the highest quality standards.
● Proactively monitor customer shipments to identify, record, address, and prevent potential issues.
● Proactively resolve any potential issues that impact customer experience and delivery performance.
● Provide customers with up-to-date accurate information regarding their shipments.
● Escalates possible issues or deviations in a timely manner.
● Maintain high levels of customer service, by responding promptly to customer queries in line with the required processes and service level agreements.
● Provide continual, proactive, and accurate customer information.
Your profile.
● Excellent interpersonal and communication skills, both written and verbal in English and Spanish.
● High attention to detail and proven ability to manage multiple, competing priorities simultaneously ● Should be creative with qualitative problem-solving skills ● Passionate about delivering a first-class customer service experience ● Customer obsessed & strong communication skills in order to deliver accurately information Information & Applications.
Applications, including your CV and motivation letter, are preferably sent by e-mail to.
'' '' The position will be based in Porto (Portugal).
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Competências.
Categoria de emprego.
Outras [ Ver todos os empregos de Outras ] Requisitos linguísticos.
Tipo de emprego.
Remuneração.
Não especificado Grau académico.
não especificado Anos de experiência.
Não especificado Localização do emprego.
Porto Porto Endereço.
Porto Tipo de empresa Empregador
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 10/10/2024
- 08/01/2025
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