NETWORK AND CYBER SECURITY FOR LEARNING ENVIRONMENT (NS) - TUE 29 OCT

Deadline Date.
Tuesday 29 October Requirement.
Network and Cyber Security for Academy Learning Environment Location.
Oeiras, PT Full Time On-Site.
Yes Time On-Site.
100% Not to Exceed.
BASE.
NTE EUR (3 sprints at EUR NTE/sprint) Number of sprints is estimated based on a starting date as of 02 Dec .
This will be adjusted depending on the actual starting date.
.
Up to maximum of 48 sprints per year, (Price per sprint will be determined by applying the price adjustment formula as outlined in CO--AAS+ Special Provisions article 6.
.) Period of Performance.
BASE.
As soon as possible not later than 02 December (tentative) with possibility to exercise the following options.
Option.
1st January until 31st December Option.
1st January until 31st December Required Security Clearance.
NATO SECRET   INTRODUCTION The NATO Communications and Information Academy (NCI Academy) located in Portugal, Belgium and The Netherlands reinforces NATO’s technological edge through excellence in Cyberspace learning.
The NCI Academy has the Academy Learning Environment, which is the toolset associated with all back-end learning and development activities, the transfer of knowledge from trainers to students and the support of the student learning process.
To secure the Academy Learning Environment, there is a team responsible for all activities related to the operation and maintenance of this infrastructure.
In addition to setting up courses, maintaining them and deploying them as they iterate, the team is also responsible for running projects to ensure that the Academy Learning Environment is state of the art.
SCOPE OF WORK The NCI Academy is looking to outsource the networking and cyber security of the ALE CIS.
The service contractor will work closely with the Technical Capability Support Section, the NCI Academy Account Holders, the CIS Support Unit Lisbon, and the Asset Programme Management Office.
The services shall be primarily provided onsite at the NCI Academy in Oeiras.
The contractor shall find solutions for improvement of the network.
The contractor shall report to the NCI Academy Technical Capability Support Section Head or designated representative lead on the progress of the Networking and Cyber Security.
The contractor shall provide advice to the Technical Capability Support Section Head for the continuous improvement of the Networking and Cyber Security of the ALE capability and procedures.
The contractor will be part of a team and will provide the service using an Agile and iterative approach during multiple sprints.
Each sprint is planned for a duration of 1 week.
The contractor shall develop and execute a monthly plan together with Technical Capability Support Section to implement the capability in an agile manner with each month delivering a minimum viable product.
The work shall include the items listed below.
Supports projects or change initiatives through the preparation of technical plans and application of design principles to network design.
Aligns network design solutions with enterprise and solution architecture standards (including security); Undertakes or supervises complex installations and de-installations of networks or its components, including handover to operations; Uses network management software and tools to investigate and diagnose network problems, collect performance statistics and create reports; Maintains the network support process and checks that all requests for support are dealt with according to agreed procedures; Configures tools and/or creates scripts to automate the provisioning, testing and deployment of new and changed infrastructure.
Maintains operational procedures and checks that they are executed following agreed standards; Ensures network configurations are applied to meet operational requirements in line with agreed procedures, applying the configuration baselines determined by the Service Lines, when available; Creates, edits and manages network access control lists and other security controls on network devices (such as firewalls, routers, switches and intrusion prevention systems), applying the  configuration baselines determined by the NATO Cyber Security Centre, when available; Assist in the tasks of cybersecurity protection and defence; and provide general support for cybersecurity; Develops procedures and standards for installation and handover to maintain and improve the installation service; Monitors the external environment to gather intelligence on emerging technologies.
Assesses and documents the impacts, threats and opportunities to the organization; Performs other duties as may be required.
The content and scope of each sprint will be agreed during the sprint-planning meeting, in writing, based on the activities mentioned above.
DELIVERABLES AND PAYMENT MILESTONES The NCI Academy team reserves the possibility to exercise the described options, depending on the project priorities and requirements.
The payment shall be dependent upon successful acceptance of the Delivery Acceptance Sheet (DAS) – (Annex A) including the EBA Receipt number.
Invoices shall be accompanied with a Delivery Acceptance Sheet (Annex A) signed by the Contractor and line manager.
BASE.
1 November to 31 December Deliverable.
3 sprints of support.
Number of sprints is estimated considering a starting date as 02 December .
This will be adjusted depending on the actual start date.
Cost Ceiling.
3 X EUR = EUR Payment Milestones.
Upon completion of each fourth sprint and at the end of the work.
OPTION.
01 January to 31 December Deliverable.
Up to 48 sprints of Networking and Cyber Security support.
Cost Ceiling.
Price will be determined by applying the price adjustment formula as outlined in CO‐‐ AAS+ Special Provisions article 6.
.
Payment Milestones.
Upon completion of each fourth sprint and at the end of the work.
OPTION.
01 January to 31 December Deliverable.
Up to 48 sprints of Networking and Cyber Security support.
Cost Ceiling.
Price will be determined by applying the price adjustment formula as outlined in CO‐‐ AAS+ Special Provisions article 6.
.
Payment Milestones.
Upon completion of each fourth sprint and at the end of the work.
COORDINATION AND REPORTING The contractor shall participate in status update meetings, sprint planning, and other meetings, physically in the office, or in person via electronic means using Conference Call capabilities, according to line manager’s instructions.
For each sprint to be considered as complete and payable, the contractor must report the outcome of his/her work during the sprint, first verbally during the retrospective meeting and then in written within three (3) days after the sprint’s end date.
The format of this report will be aligned the line manager mentioning briefly the work held and the development achievements during the sprint.
Acceptance of each sprint completion will be documented in Annex A – Delivery Acceptance Sheet.
SCHEDULE This task order will be active immediately after signing of the contract by both parties.
The BASE period of performance is as soon as possible but not later than 02 December and will end no later than 31st December If the option is exercised, the period of performance is 01st January to 31st December .
If the option is exercised, the period of performance is 01st January to 31st December .
CONSTRAINTS All the deliverables provided under this statement of work will be based on NCI Agency templates or agreed with the line manager.
All documentation will be stored under configuration management and/or in the provided NCI Agency tools.
All the deliverables of this project will be considered NATO UNCLASSIFIED.
Part of the work may involve handling classified networks, therefore, a security clearance at the right level is expected for the contractor(s) undertaking this service.
This security must be in place before applying for this contract to be considered compliant.
SECURITY The security classification of the service will be up to NATO SECRET.
The contractor providing the services under this SOW is required to hold a valid NATO SECRET security clearance PRACTICAL ARRANGEMENTS The contractor will be required to provide the service on-site in NCI Academy Oeiras (PRT) Travel costs are out of scope and will be borne by the NCI Agency separately in accordance to the provisions of the AAS+ Framework Contract.
He or she will provide services under the direction and guidance of the NCI Academy Technical Capability Support Section Head or their designated representative.
This service must be accomplished by ONE contractor.
QUALIFICATIONS [See Requirements]