• Anunciar emprego
  • Registar CV
  • Entrar
Ir à oferta completa

ITALIAN CUSTOMER REPRESENTATIVE FOR FINTECH SERVICE COMPANY

Porto de Mós - Leiria

Descrição da oferta de emprego

Description: Come and work with us. Are you Italian native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy city of Porto?So we have the perfect opportunity for you! Your future project: join our Italian Customer Support team. Our clientis a financial technology company operating an online payment system. They offer an innovative payment method that allows you to shop at your favorite online and in-store locations, receive your products immediately, and pay for them in convenient monthly installments. As an advisor in this project, your daily responsibilities will include:Comply with the company’s policies and procedures to meet statutory, quality and business requirements within the overall strategy and objectivesRespond to customers and merchants inquiries through various channels like email, phone and chat, within guidelines/goals established by the client and contact center managementManage content and resources like FAQ to facilitate self-service for customersAnalyze Customer Service statistics and compile accurate reports on a weekly basisDevelop processes to improve current customer service duties through the introduction or the improvement of our systems and toolsWork closely with other key area of the business to bring relevant customer insights to support the overall business strategy.Complete daily tasks as allocated in an efficient and timely mannerMaintain accuracy and security of customer information on the databaseMonitor and control numerous concurrent tasks in tandemProactively and independently work to meet targets and goals To succeed in the role, you will need to have:Native or proficient level of Italian (C2)intermediate level of English (at least B2) Excellent listening and written/oral communication skills in supported languages A motivated and enthusiastic personalitySelf-organized, planning and prioritization skillsPatience, empathy, and a unique ability to manage stressAbility to work under pressure and adapt quickly to adverse situationsTechnical aptitude and the ability to pick up new technology quicklyAble to follow guidelines and instructionsAbility to keep calm and clear-headed in critical situationsAbility to demonstrate confidence when imparting information or dealing with troubled callersMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to Porto, Portugal (OnSite work) Benefits. Signing bonusRelocation packageCompetitive wagesPaid professional trainingEmployee discountsPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our EverBetter wellness programJob stabilityLife-long skills and experienceExcellent work culture Go further with Foundever™ We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Apply today!
Ir à oferta completa

Detalhes da oferta

Empresa
  • Foundever Portugal
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 15/09/2024
Data de expiração
  • 14/12/2024
Como detectar ofertas falsas
Customer service representative( italian speaker)
Cluster osl

Customer satisfaction orientation and proactivity... requisitos do trabalho fluent italian speaker... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... positive attitude and willingness......

Customer Service Representative
Private

Come work for an amazing international company! if you enjoy helping others, utilizing your communications skills and gain international experience, this is the opportunity for you... an amazing career and and the opportunity to work in a fast paced and dynamic, and multinational environment are waiting......

Customer service representative ( german speaker)
Cluster osl

✓ the company will provide all necessary equipment... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓competitive salary package for entry-level (includes transportation allowance......

Customer service representative ( german or dutch speaker)
Cluster osl

✓ the company will provide all necessary equipment... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓competitive salary package for entry-level (includes transportation allowance......

Customer service representative ( danish speaker)
Cluster osl

Customer satisfaction orientation and proactivity... be a team player and contribute to a positive work environment! ✓ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓all necessary equipment will be provided by the company......

Customer Support German and English for Insurance Company
Paco Recrutiment

Nie musisz mieć wcześniejszego doświadczenia - oferuj szkolenia! lokalizacja: wschód – lizbona projekt rozpoczyna się 8... 2023 firma: rozwiązanie na świecie notowana na giełdzie firma zajmująca się ubezpieczeniami majątkowymi i osobowymi... polityka zmieniania, aktualizująca szczegóły płatności zgłaszaj......

Customer Support with German & English for Insurance Company
Paco recrutiment

Firma: największa na świecie notowana na giełdzie firma zajmująca się ubezpieczeniami majątkowymi i osobistymi... 30] umowa na czas określony 6 miesięcy z możliwością przedłużenia procesy rekrutacyjne online konkurencyjne wynagrodzenie i system premiowy: 1100 € brutto x 14 miesięcy do 100 €......

Customer service german (m,f) banking
Personalbüro u. herrmann

Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... job description:you will be a single point of contact for the bank's clients for different types of inquiriesyou are able to manage all different......

Customer service agent with french (M/F) - Porto
Eurofirms

Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......

Customer service german (m,f) banking
Personalbüro u. herrmann

Banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... job description:you will be a single point of contact for the bank's clients for different types of inquiriesyou are able to manage all different types of......