ITALIAN ADVISOR FOR A GLOBAL PROVIDER OF RISK MANAGEMENT PRODUCTS AND SERVICES
Descrição da oferta de emprego
Do you want to offer solutions to help our global clients protect and support their major purchases? Are you Italian native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you! Our client helps people thrive in a connected world.
Offering support, protection and services that put people first.
As a customer service specialist in this project, your daily responsibilities will include.
Comply with the company’s policies and procedures to meet statutory, quality and business requirements within the overall strategy and objectives.
Responsible for dealing with all customer enquiries ensuring the highest levels of service are provided to Customers Answer inbound calls and emails within guidelines/goals established by the client and contact center management Complete daily tasks as allocated in an efficient and timely manner Maintain accuracy and security of customer information on the database Provide friendly and efficient service to the worldwide community Be a first point of contact to handle and resolve customer complaints Identify and escalate issues appropriately Compose thoughtful and accurate messages or customize prepared responses to customer emails Research information and troubleshoot problems using available resources Monitor and control numerous concurrent tasks in tandem Proactively and independently work to meet targets and goals To succeed in the role, you will need to have.
Native or proficient level of Italian (C2) (mandatory) Advanced level of English (at least C1) both verbal and written (mandatory) Computer literate A motivated and enthusiastic personality Self-organized, planning and prioritization skills Patience, empathy, and a unique ability to manage stress Ability to work under pressure and adapt quickly to adverse situations Technical aptitude and the ability to pick up new technology quickly Able to follow guidelines and instructions Ability to keep calm and clear-headed in critical situations Ability to demonstrate confidence when imparting information or dealing with troubled callers High-speed internet access and appropriate conditions for remote work Must hold EU citizenship or valid work permit for Portugal Be a local candidate or willing to relocate to Portugal Benefits.
Signing bonus Relocation package Competitive wages Paid professional training Employee discounts Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Job stability Life-long skills and experience Excellent work culture Go further with Foundever™ We believe in memorable associate experiences.
Here, you can improve your quality of life and grow your career.
Apply today!
Detalhes da oferta
- Foundever™
- 26/12/2024
- 26/03/2025
Stay abreast of industry trends and emerging technologies in automation and robotics... conduct feasibility studies and cost analyses for automation projects... strong knowledge of robotic systems, sensors, and control systems... young graduate with a strong desire for designing and implementing automation......
Pm (hybrid)- location: lisboa for apply, send your cv for *****@***** with the reference 'records'... fórum selecção is looking for a records management office (m/f) for a corporate bank main activities: - maintain and update rmo (records management office) policy, procedures and retention schedule......
Adapt surveys and questionnaires for portuguese-speaking audiences, ensuring cultural relevance and clarity... verify correct settings and specifications for the portuguese market... strong understanding of cultural nuances and the ability to adapt content for the portuguese market......
Demonstrate reliability and trustworthiness... customer satisfaction orientation and proactivity... requisitos do trabalho fluent italian speaker... competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable)... build a sustainable and mutually......
· create pre and post patch reports and present results to internal and client stakeholders... · manage and ensure effectiveness of security solutions, including firmware upgrades, anti-virus solutions, and software patches... · review software patch release notes for compatibility and installation processes......
Responsibilities: you are the first point of contact for our customers and provide advice to their requests regarding their bookings, rental agreements, complaints, and invoices... you always have a sympathetic ear, and you advise our customers over the phone and via email......
• monitor and record residents' health status and needs... they are in search of empathetic and proficient nursing staff with expertise in nursing or medicine, capable of offering thorough care services such as dressing, bathing, and maintaining cleanliness for the well-being of their residents......
New remedies ltd thanks the client for the opportunity to participate inthedesign and development of the “bci''... @confidentialnote: mne library of python will be used to explore, visualise and analysehuman neurophysiological data... 5 mysql linux and windows json, rest, api......
Log call details into case management systems and provide responses and resolutions within sla to customers... sales support: provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction... customer service: deliver high-caliber customer......
Provide customer tech support via phone and email, serving as the client's first point of contact... for more complex issues, escalate to the appropriate department... conduct initial diagnostics of client problems using 60 available processes... requisitos do trabalho italianenglish b2experience in......
