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IT SERVICE MANAGER

Lisboa - Lisboa

Descrição da oferta de emprego

Job Description Service Competence description The service to be provided consists out of 50% working with regulator stakeholders and ensure templates standards across contract Implementation, as well as 50% working as Customer Project Manager / Communication Manager for our new migration project.
Key focus on.
 Mange communication at interface to international stakeholder e.
.
from governance departments (Strategy, Taxes, Legal, etc.)  Ensure aligned, high quality templates, support the design of regulatory standards field of tension between regulatory aspects and process digitization  Act as a subject matter expert & contact person for template content related questions for application users and further stakeholders  Manage & Lead customer projects about new (or change) contract management use cases/templates independently in collaboration with our Application Support Professionals  Plan, align, implement (solution design & integration) & maintain customer demands  Collect, analyze, align, prioritize and bundle of customer requirements  Understand, identify, and work within the constraints  Perspective to further develop application standards and contribution to portfolio management  Training planning and overall support of service management or rollouts Qualifications What do I bring with me.
 University degree in a Business Administration or Information Technology, respectively a related field of both (or foreign degree equivalent)  Several years (+5) of working experience in IT Service Management or IT consultancy  Professional experience in MS Office (Word, Power Point, etc.)  Excellent communication and presentation skills & a high level of pro-activeness and ownership  Strong planning and organizational skills and excellent attention to detail  Experience in management of stakeholder interests  Familiar or experience with Agile/ITIL methodology  Good communication and analytical skills, strong verbal and written communication skills in English are mandatory (German as a plus) I'm interested I'm interested Privacy Policy
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Detalhes da oferta

Empresa
  • Indeterminado
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 22/10/2024
Data de expiração
  • 20/01/2025
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