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IT SERVICE DESK MANAGER

Descrição da oferta de emprego

United States Type Permanent Job Title.
IT Service Desk Manager Role.
Our FinTech client is seeking a IT Service Desk Manager to join their team in London.
As a member of the Corporate IT team, you will have the opportunity to create a seamless experience for end-users in multiple offices around the world, research and deploy new tools and services and solve hard problems.
Qualifications Exceptional customer service, attention to detail, interpersonal, oral and written communication skills Ability to work independently, multi-task and establish priorities while having a passion to help people and to learn and improve IT in an innovative manner Proficient in both macOS and Windows operating system and hardware troubleshooting Strong analytical, problem-solving, organizational, and planning skills Web conferencing knowledge (tools such as Zoom, Microsoft Teams etc...) Experience with Okta and back-office applications (SSO, Okta, G Suite / Google Workplace, Microsoft Office, Microsoft Intune and Jamf Pro etc...) Creating updating, and maintaining end-user facing knowledge based articles Maintaining infrastructure documentation, including diagrams and configurations Preferred Networking knowledge and experience (e.
.
Meraki, Cisco) Experience working with third-party hardware and software and procurement practices
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Detalhes da oferta

Empresa
  • Next Ventures
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 29/10/2024
Data de expiração
  • 27/01/2025
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