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IT INFRASTRUCTURE SERVICES SPECIALIST

Porto de Mós - Leiria

Descrição da oferta de emprego

Tasks As the IT Infrastructure Services Specialist you will manage device lifecycles based on global governance You will oversee all reports and documentation related to IT Infrastructure Services and manage the resource libraries of technical information and solutions You are responsible for managing contractors third parties cloud service providers and other vendors You will maintain and improve our existing Cloud Solutions Services Developing and implementing IT Infrastructure Services and processes that align with business needs to enhance service quality will be your responsibility You will evaluate and drive valuegenerating sustainable improvements to existing IT Infrastructure Services for high customer satisfaction Managing and performing multifaceted projects in conjunction with daytoday activities is a requirement of the job As an IT Infrastructure Services Specialist you will need to stay uptodate on technologies solutions and architectures to optimize IT functions Participation in service and process improvement projects including outsourcing insourcing and service provider strategy initiatives is part of your role Collaborating with crossfunctional teams in network and server areas to align on standardized operating procedure guidelines is essential Requirements You have a bachelors degree in computer science information technology or a similar discipline and a passion for IT and a desire to drive positive change Flexibility openness to change and a willingness to adapt to new challenges are qualities essential for this role Goal orientation and the ability to focus on both long and shortterm objectives are vital aspects of this job To succeed in this position a high motivation and commitment to continuously improve and succeed is a must Demonstrated experience in cloud solutions like Telephony/Contact Center (IaaS SaaS PaaS) is required and Knowledge in AWS environment is necessary Having a serviceoriented mindset and interest in understanding the needs of service consumers is also a musthave for this role Being able to work in an international and Englishspeaking environment is required Experience with IT service management tools incident handling tools and asset repositories is also crucial Experience in IT service delivery management and ITIL process management as well as ITIL V3 or ITIL V4 certifications are necessary requirements for this position Are you ready to face new challenges and actively contribute to the success of the transformation project company digital Benefits Permanent contract Competitive salary Annual bonus Health insurance Hybrid work model
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Detalhes da oferta

Empresa
  • Talent Search People
Localidade
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Indeterminado
Data de publicação
  • 08/01/2025
Data de expiração
  • 08/04/2025
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