IT HELPDESK

We’re looking for the special, unique, and amazing YOU! @ KCS IT, we look for the ones that stands out, for those that always wants to be better and fight for it, and for those who has the same values that we do.
dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, teamwork.
At KCS we stand for equality and value diversity.
We create a safe, diverse environment where opportunities are equal for everyone! We do not discriminate based on age, ethnicity, sexual orientation, gender, disability, or any factor other than merit.
All applications with skills for the position are welcome! We are looking for an Amazing.
It Helpdesk Seniority.
Junior (1-3 years) Type of position.
Must be in Oporto.
Candidates need to be already living in Portugal! The amazing you, will have.
- Proven experience in an IT help desk on level 1 and 2 or similar support role - Strong proficiency in English, with excellent verbal and written communication skills - Basic knowledge of operating systems (Windows, macOS), office software, and common hardware components - Familiarity with remote troubleshooting tools, help desk ticketing systems, and support documentation - Customer-focused approach with patience and empathy, able to work with users of various technical skill levels - Strong problem-solving skills and attention to detail.
Why should you become part of our family? - You can develop a career that fits you.
your career development is personalized, taking in consideration your needs and goals from a short to long term; - Interesting Challenges Ahead.
you can work for several clients from different sectors of activity; - Free training programs.
our training and certification programs in languages, tech, behavior and business will help you to reach your full potential faster; - International projects in Benelux.
you can gain international experience in Benelux and balance a new way of living with work; - Type of projects (depending on the project you might find one of this types of projects):- In hybrid Systems.
Is important to balance work with socialization, that´s why a hybrid system works for us and for you; - Full Remote projects.
If you want to work while you enjoy the comfort of your home; - Full Onsite projects.
if you prefer the company of your colleagues! - Take care of your well-being.
Enjoy our free nutrition, psychologist, general medicine appointments and our yoga and personal training days… all remote! Who are we? Founded in and based in Lisbon, KCS IT is a consulting company in the field of Information Technology and Services, focused on creating value for our clients through three main areas.
Consulting, Outsourcing, Innovation and Training.
Our commitment to talent development is unmistakable in the recent opening of the Porto and Azores hubs, which aims to develop technology for the national and international market.
Since we have been elected one of the 10 major companies in the “Index of Excellence”, an initiative that aims to reward organizations that invest most in the development and satisfaction of their employees.