HEAD OF SUPPORT INFRASTRUCTURE AND OPERATIONS
Descrição da oferta de emprego
Descrição Develop and implement a strategy for both on-premise and Microsoft Azure cloud infrastructure, ensuring scalability, reliability, and cost efficiency while supporting company goals.
Lead the IT Support team, establish a robust service management framework, and continuously improve help desk operations for high service availability and customer satisfaction.
Drive the implementation of Modern Workplace tools and devices to enhance productivity, remote work capabilities, and user experience, managing enduser computing and software provisioning.
Oversee the performance and optimization of Azure services, including configuration, monitoring, and maintenance.
Manage the migration of legacy systems to Azure and evaluate new cloud services.
Lead the IT Security Operations team, ensuring robust protection of infrastructure and data.
Collaborate with cybersecurity teams on best practices, monitoring, and incident response.
Perfil ideal 10+ years of experience in IT infrastructure and operations management, with at least 5+ years of experience in cloud environments, especially Microsoft Azure.
Strong experience in managing Modern Workplace solutions (Microsoft 365, Teams) and end-user computing environments.
Proven track record of managing IT security operations, with experience in incident response, monitoring, and compliance.
Deep knowledge of Microsoft Azure services, including IaaS, PaaS, security, and networking.
Experience with ITIL processes and a strong understanding of IT service management best practices.
Proven leadership experience in building and developing high-performing IT teams.
Strong project management skills, with experience in leading large-scale infrastructure projects and cloud migrations.
Vantagens Career progression.
Detalhes da oferta
- Michael Page Portugal
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 02/10/2024
- 31/12/2024
We are looking for french and english speaking employees for our team in lisbon to support our customers (inbound calls, emails and chat) project starts 8... operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life insurance......
Przygotowywanie, utrzymywanie i przeglądanie plików handlowych, rapportów i cenników... do naszego zespołu w lizbonie poszukujemy pracowników mówiących po francusku i języku angielskim, którzy będą reagować na naszych klientów (czat w mediach społecznościowych, e-maile, a następnie rozmowy telefoniczne)......
Nasze oczekiwania: obywatelstwo ue lub zezwolenie na pobyt w portugalii mówisz ojczystym językiem francuskim mówisz po angielsku (b2) mieszkasz w lizbonie lub chcesz się tam przeprowadzić lubisz kontakt z ludźmi oferujemy: zatrudnienie na pełen etat oraz praca w modelu hybrydowym : od poniedziałku......
Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po niemieckie i polskie, którzy będą wysyłać do naszych klientów (połączenie przychodzące, e-maile i czaty) twoje: zadanie odbieranie rozmów telefonicznych lub czatów od klientów, informacje dotyczące rodzaju ich polisy ubezpieczeniowej......
Estamos a recrutar para empresa, nossa cliente, assistende de apoio ao cliente ou vendedor, vagas para as duas funçõeslocal: costumer assistant: lisboa sales: teletrabalho regime: full-time oferecemos: salário acima da media bonus e comissões a combinar na entrevista ambiente de trabalho agradável......
Stay abreast of industry trends and emerging technologies in automation and robotics... provide technical support and training to internal teams... strong knowledge of robotic systems, sensors, and control systems... excellent problem-solving and troubleshooting skills... strong communication and collaboration......
Demonstrate reliability and trustworthiness... over 2 years of customer support/technical support experience... professional career progression and support throughout your career development... reliable professional and progressive mindset... process and record customer and internal requests, orders......
You will be part of a multicultural team based in lisbon, where you will provide outstanding multi-channel support tousers of the service... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be handling customers queries via phone......
You will be part of a multicultural team based in lisbon, where you will provide outstanding multi-channel support tousers of the service... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be handling customers queries via phone......
✅ as a customer support you will:• support of all customers’ requests in french by phone, chat and social media• support viewers with account and application issues, especially regarding software functionality and configurations• serve as the first point of contact for viewers and act as a vital brand......
