GERMAN TECHNICAL SUPPORT SPECIALIST

Assist users with pre-sales inquiries, general questions, and technical support issues... appropriately manage and escalate customer issues to higher support tiers... tasks: responsibilities:handle technical customer contacts for various products via phone, email, chat, and social messaging channels......

Use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... provide customer tech support via phone and email, serving as the client's first point of contact......

We just need you to speak fluent portuguese (c2) and english (c2); have a professional technical background of at least 1 to 2 years (preferably in security and systems administration); experience in technical support of 1 to 2 years in it teams; as well as proficiency in analysis and problem solving......

This position provides customer service support and resolution of routine problems regarding client's product or services... requisitos do trabalho languages: - english spoken and written correctly; - german spoken and written correctly... job description: interfaces with customers via inbound calls......

Responsibilities: you are the first point of contact for our customers and provide advice to their requests regarding their bookings, rental agreements, complaints, and invoices... you always have a sympathetic ear, and you advise our customers over the phone and via email......

You always have a sympathetic ear, and you advise our customers over the phone and via email... responsibilities: you are the first point of contact for our customers and provide advice to their requests regarding their bookings, rental agreements, complaints, and invoices......

Nasze oczekiwania: obywatelstwo ue lub drugie na pobyt w portugalii znasz biegle język niemiecki (c2) mówisz po angielsku (b2) chcesz pracować z domu w północnej portugalii lubisz kontakt z człowiekiem oferujemy: zatrudnienie w centralnym czas pracy: poniedziałek - piątek - 7:00 - 20:00, sobota -......

Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... 00 € + language adder german 450... from the beginning, you will take an active role in providing excellent and nimble customer service experience......

Banking project: german on-site start: 13 th december or laterrole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... 00 € + language adder german 450... from the beginning, you will take an active role in providing excellent and nimble customer......

Demonstrated experience in operational support within complex systems... skilled in developing procedural and technical information for technical end-users, including researching, writing, editing, and reviewing content... develop training materials for level 1 and level 2 support teams......