GERMAN TECHNICAL SUPPORT SPECIALIST
Descrição da oferta de emprego
Detalhes da oferta
- Konecta Portugal
- Em todo Portugal
- Indeterminado - Indeterminado
- 10/12/2024
- 10/03/2025
Assist users with pre-sales inquiries, general questions, and technical support issues... appropriately manage and escalate customer issues to higher support tiers... tasks: responsibilities:handle technical customer contacts for various products via phone, email, chat, and social messaging channels......
Use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands... provide customer tech support via phone and email, serving as the client's first point of contact......
We just need you to speak fluent portuguese (c2) and english (c2); have a professional technical background of at least 1 to 2 years (preferably in security and systems administration); experience in technical support of 1 to 2 years in it teams; as well as proficiency in analysis and problem solving......
This position provides customer service support and resolution of routine problems regarding client's product or services... requisitos do trabalho languages: - english spoken and written correctly; - german spoken and written correctly... schedule: full-time schedule of 40 hours a week, monday to friday......
Requisitos do trabalho you are fluent in italian and english (written & spoken) and have an understandable and clear way to speak and express yourself you enjoy customer contact and know how to deal with challenging customers in a professional and friendly manner ideally, you would already have some......
We are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction and loyalty... requisitos do trabalho you are fluent in french and english (written & spoken) and have an understandable......
Data rozpoczęcia: 22... nasze oczekiwania: obywatelstwo ue lub drugie na pobyt w portugalii znasz biegle język niemiecki (c2) mówisz po angielsku (b2) chcesz pracować z domu w północnej portugalii lubisz kontakt z człowiekiem oferujemy: zatrudnienie w centralnym czas pracy: poniedziałek - piątek -......
Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... 00 € + language adder german 450... from the beginning, you will take an active role in providing excellent and nimble customer service experience......
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Demonstrated experience in operational support within complex systems... skilled in developing procedural and technical information for technical end-users, including researching, writing, editing, and reviewing content... develop training materials for level 1 and level 2 support teams......