GERMAN-SPEAKING TECHNICAL SUPPORT IN LISBON
Descrição da oferta de emprego
In , two French entrepreneurs founded a startup that has since grown into a global brand.
Their growth and solution-oriented services are recognized by the most advanced brands and leading companies they work with today.
They have become one of the largest international providers of customer experience solutions, with over multilingual employees in more than 50 countries worldwide.
What’s in it for you? The opportunity to work with some of the biggest brands in the industry A multicultural and international work environment Rotating shifts depending on the project Competitive salary.
€/month x 14 months + up to €120/month performance bonus + €135/month complexity bonus + meal vouchers worth €7.
/workday + partial reimbursement of transport costs + private health and dental insurance (after six months) Fully paid training, professional development, and career growth opportunities For international applicants.
Reimbursement (up to €400) of flight costs after six months with the company Six months of accommodation in a company-provided shared apartment (rental costs apply) What does your day as a Technical Advisor look like? In this role, you will be responsible for providing excellent customer service and technical support to clients, creating exceptional value, and resolving issues to ensure consistent service quality.
Your tasks include.
Handling customer inquiries, complaints, and technical issues, and forwarding them to the appropriate teams Building relationships with customers and representing the company as the primary point of contact Communicating with customers via phone, email, or chat to deliver prompt solutions What you need to excel as a Technical Advisor.
Native-level German + fluent English (B2 level) Strong communication skills, both written and verbal A team player, enthusiastic, and able to work independently A proven customer-oriented mindset, problem-solving abilities, and a cooperative approach
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 25/11/2024
- 23/02/2025
We just need you to speak fluent portuguese (c2) and english (c2); have a professional technical background of at least 1 to 2 years (preferably in security and systems administration); experience in technical support of 1 to 2 years in it teams; as well as proficiency in analysis and problem solving......
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