GAMING SUPPORT SPECIALIST (GERMAN SPEAKER)
Descrição da oferta de emprego
roviding support to customers by responding to inbound requests and document relevant case informationAssisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channelsAdapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channelsEnsuring excellent customer satisfaction by responding in an appropriate and friendly mannerSkills, qualifications, and interests you need to succeed in this role.
s technical support a new field that you want to gain expertise and achieve your career goals? The good news is that this company is recruiting based on soft skills, regardless of your field of studies â they will train you in every aspect of the job.
Whatever your profile and experience is, you will have the opportunity to make a difference!A good level of German and EnglishBeing an attentive listener, comfortable and skillful at communicating with peopleHaving a drive for excellence and professionalismBeing a real team player and committed in your workExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Lisbon for an international career and life experienceHaving a valid Portuguese work permit (required)Whatâs in it for you?Type of contract.
one year contract, renewable every yearPaid training (1 - 4 weeks)Working hours.
full time (40 h/week; 5 days/ week) on fixedshifts (Mo -Fr 8am- 5pm)Salary conditions â 2 options1.
ncluding free accommodation (shared flat, all bills included).
⬠gross/month2.
xcluding accommodation.
⬠gross/monthFor international candidates.
irport pick-up and administrative support for your integration in PortugalSubsequent reimbursement of flight costsFree annual flight homeAccommodation in a room in a sharedflat in LisbonFree Portuguese language courses, water sports activities, soft trekking and much moreReal career opportunities in different career pathsPrivate health insurance included from the first day of contract signatureYour Future Company.
ocated in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration.
Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world.
Are you ready to be an added value to their international team, including talents from more than 80 nationalities all over the world? Because they are looking for you!Feel free to check our other opportunitiesin Technical Support in Lisbonor send us your CV to be considered for other projects or future opportunities.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 21/11/2024
- 19/02/2025
This position provides customer service support and resolution of routine problems regarding client's product or services... requisitos do trabalho languages: - english spoken and written correctly; - german spoken and written correctly... job description: interfaces with customers via inbound calls......
✓professional career progression and support throughout your career development... ✓c2 level or fluent german ✓knowledge of english level c1 (to ensure you are up to date with training and communication between the departments and employees)... ✓reliable professional and progressive mindset......
✓professional career progression and support throughout your career development... ✓c2 level or fluent german or dutch ✓knowledge of english level c1 (to ensure you are up to date with training and communication between the departments and employees)... ✓reliable professional and progressive mindset......
We are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction and loyalty... in doing so, your main task is to assist our business and private customers on the phone and via......
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