FRENCH SPEAKING DOCUMENT CONTROL COORDINATOR
Descrição da oferta de emprego
Detalhes da oferta
- Amgen
- 21/10/2024
- 19/01/2025
” we are looking for french speaking employees for our team in lisbon to support our customers... respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented respond to inbound customer requests , document relevant case information......
Ndexation & electronic archiving in our document management tool... we are looking for french and english speaking employees for our team in lisbon to support our customers (inbound calls, emails and chat) project starts 8... policy changes requests, updating payment details make claims and cancel requests......
Our client is looking to expand their team in lisbon, to deliver premium service to french speaking customers... requisitos do trabalho you are fluent in french and english (written & spoken) and have an understandable and clear way to speak and express yourself you enjoy customer contact and know how......
Requisitos do trabalho fluent or native in french good english good communications skills... your job will be to support french customers trough email and phone answering their queries and helping them to solve any questions they might have......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Tasks: • work in coordination with the group brands, • work with the sales administration applications, namely supporting management of commercial actions and bonuses, • follow-up of bonuses payment (dealers network) and related claims, • payment and control of the incentives to b2b customers and leasing......
Respond to inbound customer requests and document relevant case information... requisitos do trabalho profile: french c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent remuneration package based on experience, skills and performancelife insurancemeal allowance......
Develop and execute recruiting plans network through industry contacts, association memberships, trade groups, social media, and employees develop and track goals for the recruiting and hiring process coordinate and implement college recruiting initiatives handle administrative duties and recordkeeping......
The selected person will carry out the following functions: - ensure service delivered to our customers meets contractual key performance indicator (kpi's); - clarify customer requirements; - probe for understanding, use decision-support tools and resources to appropriately provide resolution to the......
Requisitos do trabalho mandatory proficiency in french and english strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved queries to......