FRENCH CUSTOMER ADVISOR FOR FINANCIAL SERVICES
Descrição da oferta de emprego
Do you want to offer solutions to customers with financial and credit card services? Are you French native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon ? So we have the perfect opportunity for you! Our client is a worldwide renowned American financial company and one of the most respected brands around the world.
As a customer service specialist in this project, your daily responsibilities will include.
Offer solutions to customers that need assistance with financial and credit card services Provide customer service through phone communication Enrich customer experience by listening attentively to their needs and concerns, aiming for first call resolution when possible Build meaningful relationships, answering customers questions in a courteous, friendly, and professional manner Meet and exceed quality goals, compliance regulations and productivity targets To succeed in the role, you will need to have.
Native or proficient level of French (C2) (mandatory) Advanced level of English (at least C1) both verbal and written (mandatory) Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills Computer literate A motivated and enthusiastic personality Commercial behavior Self-organized, planning and prioritization skills Patience, empathy, and a unique ability to manage stress Ability to work under pressure and adapt quickly to adverse situations Technical aptitude and the ability to pick up new technology quickly Able to follow guidelines and instructions Ability to keep calm and clear-headed in critical situations Ability to demonstrate confidence when imparting information or dealing with troubled callers Must hold EU citizenship or valid work permit for Portugal Be a local candidate or willing to relocate to sunny Lisbon, Portugal (work on site) Benefits.
Signing bonus Relocation package Competitive wages Paid professional training Employee discounts Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Job stability Life-long skills and experience Excellent work culture Go further with Foundever™ We believe in memorable associate experiences.
Here, you can improve your quality of life and grow your career.
This job vacancy is currently filled, but please apply now, and we will contact you for future opportunities.
Detalhes da oferta
- Foundever™
- 25/10/2024
- 23/01/2025
Twoje zadania: możliwość pomocy użytkownikom w zakresie przedsprzedaży, zapytań ogólnych i problemów związanych z pomocą techniczną za pośrednictwem telefonu, poczty elektronicznej, czatu i kanałów wiadomości społecznościowych (zgodnie z przydzielonymi kanałami) możliwość dostosowania głosu i......
Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......
Your next job, without boundaries! we are offering a great work experience in lisbon, portugal for a role as a multilingual customer advisor( german, dutch, french, italian, russian, turkish, spanish) why a customer advisor role is great for your professional and personal development: live in lisbon......
Our client is looking to expand their team in lisbon, to deliver premium service to french speaking customers... responsibilities: you are the first point of contact for our customers and provide advice to their requests regarding their bookings, rental agreements, complaints, and invoices......
Requisitos do trabalho profile:french c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent remuneration package based on experience, skills and performancelife insurancemeal allowance + transport allowanceprivate health insurancerelocation package:reimbursement......
Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken... 23 € net per day free health insurance after 6 months for candidates from abroad we offer: flight ticket reimbursement after 6 months possibility of accommodation......
Requisitos do trabalho fluent or native in french good english good communications skills... your job will be to support french customers trough email and phone answering their queries and helping them to solve any questions they might have......
Twoje zadania: możliwość pomocy użytkownikom w zakresie przedsprzedaży, zapytań ogólnych i problemów związanych z pomocą techniczną za pośrednictwem telefonu, poczty elektronicznej, czatu i kanałów wiadomości społecznościowych (zgodnie z przydzielonymi kanałami) możliwość dostosowania głosu i......
Firma: największa na świecie notowana na giełdzie firma zajmująca się ubezpieczeniami majątkowymi i osobistymi... 30] umowa na czas określony 6 miesięcy z możliwością przedłużenia procesy rekrutacyjne online konkurencyjne wynagrodzenie i system premiowy: 1100 € brutto x 14 miesięcy do 100 €......
We're selecting call center operator (m/f) for a company in the services sector located in porto... this position provides customer service support and resolution of routine problems regarding client's product or services... do you link speak several language? are you fluent in german? do you have good......