E- COMMERCE & SALES SUPPORT SPECIALIST JOB DETAILS

No Relocation Assistance Offered #  - Piraeus, Attiki, Greece Who We Are Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet.
Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.
We are recognised for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.
If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!   Join us as a E- Commerce & Sales Support Specialist (1 Year contract) and be a part of a highly motivated team! Your main responsibilities will include but will not be limited to the.
E-Commerce Management.
Oversee the daily operations of e-commerce platforms, including product listings, pricing, and promotions.
Monitor and update product availability, ensuring accurate and up-to-date information is reflected on the website.
Collaborate with marketing teams to implement promotional campaigns and optimize user experience.
Manage online order fulfillment processes, liaising with logistics and supply chain teams to ensure timely delivery.
Analyze website traffic, customer feedback, and sales data to identify opportunities for growth and improvement.
Sales Support.
Assist the sales team with administrative tasks such as processing orders, managing customer inquiries, and updating sales reports.
Provide support in preparing sales presentations, reports, and customer proposals.
Handle customer escalations related to e-commerce orders, ensuring a swift and satisfactory resolution.
Maintain CRM databases, updating customer records and ensuring data accuracy.
Cross-Functional Collaboration.
Work closely with the marketing, CD and logistics teams to ensure seamless e-commerce operations.
Partner with the finance department to process payments, returns, and refunds accurately.
Contribute to the development of sales strategies by providing insights based on e-commerce trends and customer behavior.
Qualifications We’re Looking For.
University degree in Business Studies (Business Administration, Marketing, Economics, etc.) or Applied Sciences (Engineering, Technology), ideally at a post-graduate level.
1-2 Years of Experience preferred.
Excellent command of Greek and English.
Proficiency with Microsoft Office & Google Suite.
Fulfilled military obligations (where applicable).
Skills We Value.
Are you a trusted professional who enjoys problem-solving and building relationships? Are you open to cross-functional roles and excited about an international career? Do you have excellent analytical skills, commercial acumen, and a continuous improvement mindset? If your answer is "Yes," we can’t wait to receive your application! Key Skills Required.
Consumer/Customer Focus Relationship Building Influence & Negotiation Effective Execution Self-awareness/Personal Impact Planning/Priority Setting Additional Information.
VISA sponsorship is not provided for this role.
Our Commitment to Sustainability With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact.
We are determined to position ourselves for further growth as we act on our Sustainability & Social Impact Strategy.
Our Commitment to Diversity, Equity & Inclusion Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities.
Please contact with the subject "Accommodation Request" should you require accommodation.
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