DYNAMICS 365 CUSTOMER ENGAGEMENT (CRM) MIGRATION ARCHITECT

Position Description.
We are seeking an experienced Dynamics 365 Customer Engagement (CRM) Migration Architect to join our team to lead and execute complex migration projects from on-premises environments to Dynamics 365 CRM Cloud.
The ideal candidate will have a strong background in designing, planning, and executing migrations, ensuring a smooth and effective transition for critical business systems.
Your future duties and responsibilities.
Analysis and Planning.
- Assess existing environments and business needs to define migration requirements.
- Develop detailed migration strategies, including roadmaps, test plans, and risk management strategies.
Architecture Design.
- Design appropriate architectures for migrating to Dynamics 365 CRM, including data modeling, integration with external systems, and customization of functionalities.
- Collaborate with technical teams to implement optimal solutions using Dynamics 365 CRM tools and associated technologies such as Azure and Power Platform.
Migration Execution.
- Oversee the data migration process using appropriate tools like Data Migration Framework (DMF), ensuring data integrity and quality.
- Manage the configuration and customization of Dynamics 365 CRM to meet the specific needs of the organization.
Testing and Validation.
- Develop and execute test plans to validate functionality, performance, and data quality post-migration.
- Resolve issues identified during testing phases and adjust configurations accordingly.
Training and Support.
- Design and deliver end-user training to ensure successful adoption of the new solution.
- Provide post-migration support to resolve technical issues and optimize the system based on user feedback.
Optimization and Maintenance.
- Monitor post-migration system performance, propose and implement improvements to optimize operations.
- Ensure ongoing maintenance and management of updates to guarantee system longevity.
#LI-NO1 Required qualifications to be successful in this role.
- Experience.
Minimum of 10 years of experience as a Dynamics 365 CRM solutions architect, with proven experience in migrating systems from on-premises to the cloud.
- Technical Skills.
Deep expertise in Dynamics 365 CRM, data migration tools, and cloud technologies (Azure, Power Platform).
- Project Management Skills.
Experience in managing complex projects, including planning, execution, and monitoring of migration projects.
- Analytical and Problem-Solving Skills.
Proven skills in system analysis, solving complex technical problems, and process optimization.
- Communication.
Excellent communication and presentation skills, with the ability to work effectively with multidisciplinary teams and train end-users.
- Certifications.
Dynamics 365 CRM and Azure certifications are a plus.
Skills.
Dynamics CRM Application Development Dynamics CRM Customizing MS Dynamics 365 Fundamentals MS Dynamics CRM What you can expect from us.
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