DUTCH TEAM MANAGER - LISBON, PORTUGAL
Descrição da oferta de emprego
We are looking for a talented and accomplished Dutch Team Manager to be responsible for supervising an assigned team to meet or exceed client /corporate goals, and for coaching and motivating advisors by providing the skills and knowledge to perform their job.
As a Team Manager in this project, your daily responsibilities will include.
Communicate effectively and regularly with the working group, articulating different types of information (operational / management /etc) Solve problems, make decisions, analyze results and ensure compliance with deadlines and requirements associated with the project Work as a team, actively collaborating in the development of the advisors' activities Continually review and monitor the work performance of all advisors, instigating appropriate corrective action, using performance management tools, to manage any shortfall Undertake formal monthly/quarterly performance reviews Provide clear direction and guidance to ensure consistent achievement of key performance metrics Accurate and timely communication of any client issues to Operations Manager Maintain an environment that supports the spirit of teamwork, where advisors are committed, loyal and take pride in working for the company Ensure actions from Employees Satisfaction surveys are implemented and continuously reviewed.
Understand and comply with all regulatory, fair trading, and competition rules and adhere to Health, Safety and Security responsibilities To succeed in the role, you will need to have.
Native or proficient level of Dutch (mandatory) Proficient level of English (mandatory) A proficient second language will be a plus Minimum of 6 months of call center experience preferably as Team Manager or product specialist Evidence of effective interpersonal, coaching, and leadership skills Excellent telephone, keyboard, verbal and written communication skills Good numeric and verbal reasoning skills Effective time management Ability to organize and prioritize, set priorities and multi-task Must hold EU citizenship or valid work permit for Portugal Be a local candidate or willing to relocate to Lisbon, Portugal (work on site - Monday to Friday 8 am to 5 pm) Knowledge/abilities People-oriented An element of gravitas Experience with policy work Early adopter of technology Dependable, reliable, and able to perform duties with minimum supervision Ability to interact positively with staff at all levels Education and experience Bachelor’s degree or directly related work experience Previous relevant experience as Team Manager Specific Requirements (when necessary) Availability to travel Out-of-hours support Benefits.
Competitive wages Paid professional training Employee discounts Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Job stability Life-long skills and experience Excellent work culture Go further with Foundever™ We believe in memorable associate experiences.
Here, you can improve your quality of life and grow your career.
Apply today ! Watch this video to get a sneak peak of the job in action
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 18/09/2024
- 17/12/2024
” we are looking for dutch speaking employees for our team in lisbon to support our customers... you don't need previous experience - we offer training ! location: oriente – lisbon company: american it company... respond appropriately to customer escalations and escalate issues and customers to higher......
Our client is looking for a german or dutch video content analyst to join their growing team in lisbon – portugal... want to learn more about social media regulation, online free speech, internal controls or maybe even learn about eu policy making? apply now, start your career supporting this exciting......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... you will be part of a multicultural team based in lisbon, where you will provide outstanding multi-channel support tousers of the service... requirementsat least 12 months of direct customer service......
Our client is looking for a dutch video content analyst to join their growing team in lisbon – portugal... want to learn more about social media regulation, online free speech, internal controls or maybe even learn about eupolicy making? apply now, start your career supporting this exciting team......
✓ambitious to engage with other team members and share experiences... ✓team building activities organized by cluster and/or its team members... requisitos do trabalho excellent communication skills and ability to work well in a team... be a team player and contribute to a positive work environment! ensure......
Oferta de posição como spa manager procura-se spa manager para ser terapeuta e spa manager em boutique hotel de luxo na ilha de são miguel, açores, portugal... requisitos do trabalho requisitos: - experiência como spa manager - terapeuta com versatilidade em vários tipos de massagens (clássicas e exóticas)......
The portugal gdc has recently been distinguished with the randstad employer branding award recognizing the most attractive employers in 26 countries based on 10 key factors including salary, benefits, work-life balance, and career opportunities amongst others... requisitos do trabalho requirements: mandatory......
Main tasks: analyze the market in portugal region and better understand sales channel in portugal regions... maintain customer partnership in portugal improve brand market share and product coverage continually... 5 years or above experience of channel sales in it or relevant industry is preferred;......
The portugal gdc has recently been distinguished with the randstad employer branding award recognizing the most attractive employers in 26 countries based on 10 key factors including salary, benefits, work-life balance, and career opportunities amongst others... requisitos do trabalho requirements: mandatory......
The portugal gdc has recently been distinguished with the randstad employer branding award recognizing the most attractive employers in 26 countries based on 10 key factors including salary, benefits, work-life balance, and career opportunities amongst others... requisitos do trabalho mandatory proficiency......