CZECH-SPEAKING CUSTOMER SUPPORT AGENT TO LISBON, PORTUGAL
Descrição da oferta de emprego
As a Customer Support Specialist, You will be responsible for delivering exceptional customer support to our Enterprise customers.
Your role encompasses problem identification, investigation, and resolution, both over the phone and through web-based channels.
* Taking ownership of new cases and escalations promptly and proactively addressing customer satisfaction concerns before they escalate into problems.
* Assisting Enterprise customers, partners, and fellow engineers.
* Defining the scope of customer issues and support boundaries by gathering relevant information.
* Conducting thorough research to investigate problems, with the option to collaborate with other teams.
* Escalating issues to management when appropriate, acting as a customer advocate, and keeping customers informed.
Requirements.
* Fluent level of written and verbal communication skills in Czech and good command of English (B2 Level); * Willing to start an international experience - work abroad; * Excellent communication and interpersonal skills and team spirit; * Strong knowledge of Office 365 in an Enterprise environment - particularly, Exchange Online
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 07/10/2024
- 05/01/2025
Join our team in portugal! responsibilities: answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience keep in contact with clients by receiving incoming calls and emails, managing claims and requests requirements:......
Join our team in sunny portugal! work from home our international client in portugal is hiring! we're looking for talented individuals who speak dutch fluently to join our dynamic team... if you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity......
Our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... apply today and become part of our client's team in lisbon... as the first point of contact, you will be responsible for resolving......
Join our team in sunny portugal! work from home our international client in portugal is hiring! we're looking for talented individuals who speak dutch fluently to join our dynamic team... if you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity......
Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......
You want be a customer service agent for one of the biggest technology multinationals in the world ? check the offer below... offer: – gross month package approximately 1361 (base salary + language bonus + 6 €/day meal allowance + up to 150€ of performance bonus); – work with people from all around the......
(40h tygodniowo) umowa o staż na czas nieokreślony z 3-miesięcznym okresem probnym proces rekrutacyjny online konkurencyjne wynagrodzenie i system premiowy: 890 € brutto x 14 miesięcy do 100 € premii za wyniki/miesiąc + premia złożoność 30 €/miesiąc dieta na wyżywienie 23 € netto dziennie ubezpieczenie......
A hebrew customer support agent is needed in lisbon, portugal for a leading video streaming website... join a multicultural team and advance your career as a customer support agent... responsibilities include handling customer queries and providing technical support... the ideal candidate must have 12......
” we are looking for french speaking employees for our team in lisbon to support our customers... you don't need previous experience - we offer training ! location: oriente – lisbon company: american it company... respond appropriately to customer escalations and escalate issues and customers to higher......
” we are looking for dutch speaking employees for our team in lisbon to support our customers... you don't need previous experience - we offer training ! location: oriente – lisbon company: american it company... respond appropriately to customer escalations and escalate issues and customers to higher......
