CYBER SECURITY
Descrição da oferta de emprego
Trabalhamos diariamente para encontrar as melhores oportunidades para os nossos candidatos, ajudando-os a alcançar o seu verdadeiro potencial.
Queremos criar um impacto positivo na sociedade, proporcionando oportunidades equitativas para todas as pessoas, independentemente da sua origem, e ajudando-as a manterem-se relevantes num mundo do trabalho em constante mudança.
Randstad operates in Portugal and in the world as a leader in the human resources area for several business sectors.
Technologies area works exclusively the IT & Telecom sector, providing unique professional development opportunities.
descrição da função/job description Lead the assigned telesales campaigns to achieve its objectives; Identify causes of deviations (database, supplier, script), propose action plans and follow-up with the suppliers involved; Monitor and provide feedback on the results of the KPIs of the assigned campaigns and agents; Reporting on campaign deviations and improvement actions; Monthly estimates of sales, contacts and ANP of the campaigns; Implementation of agent incentive system and monitoring of the impact on service improvement; Tutoring of sponsors' visits to the platforms; Submission of customer segments, modelling proposal and testing; Control of dialing systems.
requisitos/requirements Experience in different roles managing teams and commercial services; Experience in analyzing scripts, call auditing and calibrations; Analytical skills, proactive, positive attitude and team spirit; Results oriented and focused on continuous improvement; oferta/offer Remuneration conditions according to the experience and demonstrated knowledge; Work in an environment of constant technological innovation; Work in an exciting, collaborative environment.
para se candidatar/to apply https://www.
andstad.
t/empregos/title_ location_DTS-
Detalhes da oferta
- Randstad Portugal
- Indeterminado
- 14/01/2025
- 14/04/2025
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Taxes: social security at a flat 11% rate, with income tax calculated according to individual profiles... eligibility: portuguese citizens: eligible to apply without additional documentation... please include the role you’re applying for in the subject line, and further details on specific role requirements......