CUSTOMER SUPPORT/BACK-OFFICE (DUTCH SPEAKER)
Descrição da oferta de emprego
re you someone who wishes to live Portugal? Explore Lisbon? Then do not hesitate to join the team! Your responsibilities and impact as Customer Support/Back-Office will be.
Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands Answering inquiries from customers by phone, e-mail and chat Identifying issues and provide solutions Ensuring high level of customer satisfaction Processing goods returns and refunds Providing ad-hoc support Being a team player and participate in the success of the team and project Skills, qualifications and interests you need to succeed in this role.
A native level of Dutch and at least a B2 level of English A high school degree Having a valid work permit for the specific country (required) Living in or willing to relocate to Portugal for an international career and life experience Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalism Being a real team player and committed to your work Excitement about intercultural communication and the expatriate lifestyle Knowledge of the value and impact that a good customer experience can create What’s in it for you? Type of contract.
a long-term fixed term contract, renewable every year or even indefinite Working hours.
full time (40h/week) Different schedules depending on the project, 8 hours a day, rotational schedule or regular working hours Various model options.
on site, hybrid or remote projects Salary range.
€ gross/month depending on project and relocation package For international candidates.
Relocation Package including accomodation and flight/travel tickets Help with paperwork, opening bank account, etc.
upon your arrival Health insurance after training Different add ons such as language lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your Future Company.
By working with the major global players in BPOs, you have the flexibility to choose between locations in Portugal or Greece or Spain, including trendy cities such as Lisbon, Porto, Athens, Barcelona or Valencia.
Regardless of your location, you can expect an international experience in and around your future workplace.
Every city has a vibrant and lively culture, a warm climate, welcoming locals, unique cuisine, an international community and plenty to discover.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 02/12/2024
- 02/03/2025
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓c2 level or fluent german or dutch ✓knowledge of english level c1 (to ensure you are up to date with training and communication......
Customer satisfaction orientation and proactivity... requisitos do trabalho fluent italian speaker... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... job types: full-time, permanent......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓type of contract: non-fixed term employment contract(permanent contract) job type: full time ✓salary: up to 1,645euros monthly(excluding......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... requirementsat least 12 months of direct customer service experience required, preferably in contact centers in a b2c and/orb2b environmentgood communication skills, both verbal and oralexcellent native......
Requisitos do trabalho profile:dutch c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent remuneration package based on experience, skills and performancelife insurancemeal allowance + transport allowanceprivate health insurancerelocation package:reimbursement......
Requisitos do trabalho german or dutch or french c2english b2experience in customer support (preferable) outros dados de posição excellent remuneration package based on experience, skills and performancelife insurancemeal allowance + transport allowanceprivate health insurancerelocation package:reimbursement......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
This position provides customer service support and resolution of routine problems regarding client's product or services... the selected person will carry out the following functions: - ensure service delivered to our customers meets contractual key performance indicator (kpi's); - clarify customer......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
Requisitos do trabalho requirements: mandatory proficiency in english and dutch strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved......
