CUSTOMER SUPPORT AGENT WITH FRENCH - LISBON

At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......

Provide account and application support to customers namely with regards to software functionality... keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken... our expectations: eu citizenship or a residence permit in......

Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......

Requisitos do trabalho you are fluent in french and english (written & spoken) and have an understandable and clear way to speak and express yourself you enjoy customer contact and know how to deal with challenging customers in a professional and friendly manner ideally, you would already have some......

If you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity is perfect for you! responsibilities: ️ reviewing video content to identify actionable and policy-violating material deleting and blocking inappropriate content filtering, organizing......

Your job will be to support french customers trough email and phone answering their queries and helping them to solve any questions they might have... requisitos do trabalho fluent or native in french good english good communications skills......

Join a multicultural team and advance your career as a customer support agent... responsibilities include handling customer queries and providing technical support... a hebrew customer support agent is needed in lisbon, portugal for a leading video streaming website... the ideal candidate must have 12......

Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......

Appropriately manage and escalate customer issues to higher support tiers... assist users with pre-sales inquiries, general questions, and technical support issues... respond to inbound customer requests and document relevant case information... collaborate with other technicians to resolve or properly......

Stay up to date with new client features and updates to provide accurate support... excellent problem-solving skills and patience when dealing with users... 2025 tasks provide exceptional customer service via chat, email, and phone... troubleshoot user issues with the client platform, offering guidance......