CUSTOMER SUPPORT ADVISOR TURKISH SPEAKER
Descrição da oferta de emprego
Provide the highest level of support to our customers via phone and email on a range of issues; Give accurate valid and complete information by using the right procedures; Be the owner of the customer query and ensuring a timely resolution and response; Build meaningful relationship answering customers questions in a courteous friendly and professional manner; Meet and exceed our customer service quality goals compliance regulations and productivity targets; Create amazing customer experience that people value and we are proud of; Be responsible to follow the direction of management and provide feedback Whats the offer.
Signing bonus of Euros Health Coverage and Private Health Care.
Attractive Salary package.
Relocation support package for candidates outside Lisbon.
Accommodation provided by the company.
What were looking for.
Turkish C2 English B2 Ability to resolve customer concerns and create a seamless customer experience.
Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity Systems & Devices.
EU Citizenship or Portuguese residence card.
Dont miss this incredible opportunity! Apply now! Whats the offer.
Signing bonus of Euros Health Coverage and Private Health Care.
Attractive Salary package.
Relocation support package for candidates outside Lisbon.
Accommodation provided by the company.
Remote Work.
No
Detalhes da oferta
- JL Talent Partners
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 14/10/2024
- 12/01/2025
As a turkish customer support advisor, you will:-assist clients via inbound calls, chat, or e-mail in the after-sales process by answering customers' inquiries and/or attending to potential requests... give real-time, accurate information that empowers the customer to make decisions......
Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......
Your profile:-native level of arabic (written and spoken);-fluency in english (b2); high school diploma (or equivalent);-player and support oriented attitude, with a knack for helping others;-team player with strong problem solving and conflict management skills;-passion for video games and mobile applications......
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