CUSTOMER SUPPORT ADVISOR PORTUGUESE SPEAKER
Descrição da oferta de emprego
Provide customer assistance via incoming calls live chat email and social media channels.
Offering prompt and effective solutions to questions regarding account setup and verification signin problems financial matters as well as general guidance on navigating the platform and resolving any technical issues.
Serve as a knowledgeable consultant for customers in the sports industry.
Respond quickly and efficiently to customer issues inquiries complaints and comments via multiple channels.
Build sustainable relationships and trust with customers through open and interactive communication.
Provide exceptional service ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.
Offer feedback and recommendations to optimize internal processes.
Whats the offer.
Competitive salary and benefits.
Fully paid comprehensive training.
Health Coverage and Private Health Care.
Special discounts in many goods and services.
Career growth opportunities.
What were looking for.
European Portuguese C2 English B2 Have an interest in sports and you are a team player with a positive attitude Have good typing and computer skills (MS Office applications) Are techsavvy with the ability to quickly learn new software and tools Have the ability to explain complex concepts clearly and concisely Previous experience in a customer service centre is an advantage but not mandatory Availability to work on rotational shift Dont miss this incredible opportunity! Apply now! Remote Work.
No
Detalhes da oferta
- JL Talent Partners
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 21/10/2024
- 19/01/2025
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