CUSTOMER SUPPORT
Descrição da oferta de emprego
We are seeking a committed and proactive Customer Support Representative who is a native French speaker with a strong command of English (minimum B2 level).
You will be responsible for assisting customers with inquiries related to orders subscriptions and invoices while ensuring an outstanding customer experience.
Key Responsibilities.
Respond to customer inquiries through phone email and chat addressing concerns regarding orders subscriptions and invoices.
Provide exceptional service to ensure a seamless and positive customer experience.
Follow up on customer issues until they are fully resolved meeting deadlines and maintaining service standards.
Collaborate with internal departments to facilitate the efficient processing of customer requests.
Ensure the confidentiality of customer information at all times.
Requirements.
Native French speaker with proficient English skills (B2 level or higher).
Prior experience in customer support is a plus.
What We Offer.
Base salary (paid per 14 months).
Fixedterm contract (CDD) for 6 months.
Performance Bonus of 100 per 12 months.
Meal Allowance (net) of 7.
per day.
Transport allowance of 20 per month.
Weekends off for a healthy worklife balance.
Rotational shifts Monday to Friday (including bank holidays).
2 shifts AM to PM and AM to PM If you are dedicated to delivering toptier customer service and have the required language skills wed love to hear from you! Remote Work.
No
Detalhes da oferta
- Cross Border Talents
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 05/09/2024
- 04/12/2024
Our international client is seeking a highly motivated and experienced german-speaking customer support agent to join their team in barcelona... responsibilities: serve as the primary point of contact for customer inquiries via calls and emails provide high-quality customer service, ensuring customer......
Give real-time, accurate information that empowers the customer to make decisions... as a turkish customer support advisor, you will:-assist clients via inbound calls, chat, or e-mail in the after-sales process by answering customers' inquiries and/or attending to potential requests......
Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
” we are looking for french speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
” we are looking for dutch speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
” we are looking for german speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
Our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... as the first point of contact, you will be responsible for resolving customer issues and questions via emails and inbound calls......
If you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity is perfect for you! responsibilities: ️ reviewing video content to identify actionable and policy-violating material deleting and blocking inappropriate content filtering, organizing......
