CUSTOMER SUCESS SPECIALIST | UBER FOR BUSINESS
Descrição da oferta de emprego
Customer Success Specialist | Uber for Business (Portugal) Uber for Business in Portugal is growing fast! Were looking for someone passionate about building strong business relationships, delivering exceptional customer experiences, and driving impactful solutions.
What will be your mission? - Drive Success.
Lead smooth onboarding and launch experiences for high-growth customers; - Collaborate with Sales.
Partner with Sales to deliver top-notch customer experiences, driving growth; - Solve Problems.
Address client pain points with Ubers unique solutions; - Deliver Impact.
Conduct data-driven onboarding to ensure full client adoption; - Stay Customer-Centric.
Provide personalized support and build long-lasting relationships; - Manage with Precision.
Develop a clear launch pipeline and manage client ramp-ups proactively.
What are we looking for? - 3+ years in B2B account management, customer success or onboarding; - Proven ability to prioritize, multitask, and manage diverse stakeholders; - Customer Focus.
A detail-oriented, can-do attitude with a passion for delivering unparalleled customer success; - Communication Skills.
Strong listening, communication, and organizational skills in both Portuguese and business-level English; - Adaptability.
Thrive in a dynamic environment and easily adjust to evolving business needs.
Bonus Points.
- Experience in B2B onboarding or account management.
What do we have to offer? - Contract with Adecco RH, with the possibility of continuity through performance and business development; - Attractive salary package + food allowance (7.
/day); - Full-time position, from 09H00 to 18H00 Monday to Friday; - Hybrid position, 2 per week in home-office and 3 days in Lisbons office (with presence at client offices to ensure top-tier service); - Integration in a company with an international dimension, with an unbeatable team spirit and multicultural environment.
Ready to help businesses across Portugal experience Uber? Apply Now!
Detalhes da oferta
- Adecco Recursos Humanos
- Indeterminado
- 01/10/2024
- 30/12/2024
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