CUSTOMER SOLUTIONS EXPERT, FRENCH SPEAKER
Descrição da oferta de emprego
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 05/12/2024
- 05/03/2025
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Customer satisfaction orientation and proactivity... requisitos do trabalho fluent italian speaker... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... job types: full-time, permanent......
Our client is looking to expand their team in lisbon, to deliver premium service to french speaking customers... we are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction......
Respond to inbound customer requests and document relevant case information... appropriately manage and escalate customer issues to higher support tiers... tasks: responsibilities:handle technical customer contacts for various products via phone, email, chat, and social messaging channels......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... build a sustainable and mutually beneficial relationship between customers and the brand you represent......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... build a sustainable and mutually beneficial relationship between customers and the brand you represent......
Troubleshoot user issues with the client platform, offering guidance and solutions... 2025 tasks provide exceptional customer service via chat, email, and phone... requisitos do trabalho experience in customer service, tech support, or a similar role (mandatory)... excellent problem-solving skills and......
Troubleshoot user issues with the client platform, offering guidance and solutions... 2025 tasks provide exceptional customer service via chat, email, and phone... requisitos do trabalho experience in customer service, tech support, or a similar role (mandatory)... excellent problem-solving skills and......
Requisitos do trabalho fluent or native in french good english good communications skills... your job will be to support french customers trough email and phone answering their queries and helping them to solve any questions they might have......
Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken... our expectations: eu citizenship or a residence permit in portugal you speak french in proficiency (c2) you speak english (b2) you would like to work from home......