CUSTOMER SERVICE FOR PHILIP MORRIS (FRENCH SPEAKER)
Descrição da oferta de emprego
In this role, you will be in charge of providing support and advice to the customer in regard to the brandâs tobacco products.
nswering incoming queries from customers via phone, email, and chat Identifying issues and providing solutions Ensuring a high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participating in the success of the team and project Skills, qualifications, and interests you need to succeed in this role.
native level of French and at least a B1 level of English Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative, and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit (required).
Whatâs in it for you?Type of contract.
yearly contract, renewable Working hours.
full-time options on rotating shifts (40h/week, 5 days/week, Mon-Sat 7 AM - 8 PM) Salary conditions.
Including free accommodation (shared flat, all bills included).
⬠gross/month Excluding accommodation.
⬠gross/month For international candidates.
Reimbursement of your initial flight expenses Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help with paperwork, opening bank account, etc.
upon your arrival Private health insurance included from the first day of contract signature Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Your Future Company.
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration.
Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world.
Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality.
Get specific tips and tricks for your resume and interview with the hiring company to increase your chances of landing the job.
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Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 21/11/2024
- 19/02/2025
Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......
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