CUSTOMER REPRESENTATIVE FOR MEDIA AND ENTERTAINMENT COMPANY (FRENCH SPEAKER)
Descrição da oferta de emprego
Provide support to customers by responding to inbound requests via social media, chats, emails and calls (small percentage) Query Types.
Subscription, invoicing, tech troubleshooting Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Ensure excellent customer satisfaction by responding in an appropriate and friendly manner Skills, qualifications and interests you need to succeed in this role.
The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job.
Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them! You are a native French speaker (this is a must!) + a good level of English (B2 minimum) You are already based in Portugal (we can only recruit below Coimbra till Algarve) You are motivated and committed to your work You have no troubles with writing in French You are a team player and willing to work with many other nationalities Previous experience in Customer Service experience is a plus What’s in it for you? A full-time job and 6 months temporary contract Salary.
890€ gross per month x 14 salaries per year + performance-related bonus up to €100 monthly + meal voucher of 7,23€ per working day Schedule.
available to work in rotative shifts from Monday to Sunday between 8AM and 9PM Your Future Company.
Started up by 2 French entrepreneurs in the year , the Company has become an international Customer Experience Specialist, with a global presence and counting more than employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands, mainly from the Travel and Tourism Industry.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 19/11/2024
- 17/02/2025
Demonstrate reliability and trustworthiness... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓customer satisfaction orientation and proactivity... build a sustainable and mutually......
Demonstrate reliability and trustworthiness... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓customer satisfaction orientation and proactivity... build a sustainable and mutually......
Customer satisfaction orientation and proactivity... demonstrate reliability and trustworthiness... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... build a sustainable and mutually......
Are you looking for an exciting opportunity to work in sunny portugal? are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide? join a leading outsourcing company that specializes in providing customer/technical support and content......
Responsibilityreview and moderate online content, posted on the polish market;ensure that all information uploaded by users follow the guidelines based on client’s policies;become and remain knowledgeable about policies and community standards;provide and follow best practices used to better achieve......
Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po francusku, którzy będą wspierać naszych klientów... odpowiednio reaguj na eskalacje klientów i eskaluj problemy oraz klientów na wyższe poziomy wsparcia zgodnie z definicją i udokumentowaniem odpowiadaj na przychodzące żądania klientów......
Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po niemiecku i angielsku, którzy będą wspierać naszych klientów (połączenia przychodzące, e-maile i czat) twoje zadania: odbieranie rozmów telefonicznych lub czatów od klientów chcących uzyskać różnego rodzaju informacje dotyczące ich polisy......
Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......
We are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction and loyalty... responsibilities: you are the first point of contact for our customers and provide advice to......
Come work for an amazing international company! if you enjoy helping others, utilizing your communications skills and gain international experience, this is the opportunity for you... an amazing career and and the opportunity to work in a fast paced and dynamic, and multinational environment are waiting......
