CUSTOMER OPERATIONS SPECIALIST - IT
Descrição da oferta de emprego
We're on a mission to change that.
We see compensation as everything a company gives its people in return for the work they do.
It should be easier to understand, offer, manage and spend.
Long-term, we're working towards becoming the place where compensation happens and is managed by those who award and receive it.
We're on our way to coining the term "Compensation-as-a-service".
Weâre proud to be backed by leading European VC funds, having raised over â¬20 million.
About Yo u Youâre a natural problem solver with a passion for delivering exceptional customer support.
Hereâs what weâre looking for.
You have a keen eye for detail You speak English and Italian fluently (Spanish or Portuguese would be a plus) Excellent communication skills and a warm, customer-focused attitude.
The ability to work independently and adapt quickly to remote work.
A drive to be part of something bigger than yourself The Role On a typical day, you will...
Provide operational support to the Customer Operations team Establish and maintain quality standards Identify inefficiencies and implement process improvements.
Help customers use specific features and resolve their issues.
Follow up with customers to ensure satisfaction.
Collaborate with internal teams to share customer feedback and insights.
Identify best practices to establish consistency and efficiency at scale.
Salary Range For this position, we have a total gross package of ⬠to ⬠(plus meal allowance, health insurance and other benefits).
The stages for this hiring process are.
CV Screening Interview I Interview II Equal opportunity employer.
Coverflex is an equal opportunity employer.
All applicants will be considered and analysed regardless of ethnicity, religion, gender identity, sexual orientation, national origin, age, or disability status.
Detalhes da oferta
- Coverflex
- Em todo Portugal
- Indeterminado - Indeterminado
- 08/01/2025
- 08/04/2025
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