CUSTOMER CARE FOR ONLINE MARKETING &#; DUTCH SPEAKER
Descrição da oferta de emprego
Start a promising career, finding the solution for issues of business customers, maintaining a positive relationship between them and the company.
You will use your communication skills to address several questions through multiple communication channels, guaranteeing a great customer experience.
Be part of our success and make the world’s information more accessible and useful! Responsibility Analyze issues of business customers, partners, clients or internal stakeholder’s and find the best ways to resolve them; Address issues via chat, email or phone channels, following operating procedures; Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information and assist in payment related issues; Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.
Your Profile Excellent communication skills in Dutch; Bachelor&#;s degree (preferred); Minimum 6 months of relevant customer care experience; General understanding of online marketing products/services being supported; Excellent communication skills; Problem-solving skills; Dynamic and organized.
Our Offer Work Location.
Lisbon &#; Oeiras; International career in a multicultural environment; Training and familiarization phase; Opportunity to grow in a multinational company; Accommodation in a Teleperformance apartment; Refund of initial flight expenses; Free annual flight to the homeland; Private health insurance; Free Portuguese language courses, surfing, soft trekking and much more.
Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe.
This recognition was assigned by Great Place to Work® Institute.
TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than employees, from 111 nationalities, our team provides services in 35 languages.
We are a multicultural, highly skilled, and deeply knowledgeable team.
Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
Detalhes da oferta
- Indeterminado
- 06/11/2024
- 04/02/2025
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable)......
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