• Anunciar emprego
  • Registar CV
  • Entrar
Ir à oferta completa

CONSUMER QUALITY/TRAINER FRENCH & GERMAN | BRAGA [252-000490-1]

Braga - Braga

Descrição da oferta de emprego

Join Our Team as a Consumer Engagement Quality/Trainer in Braga!

Are you passionate about delivering top-notch customer experiences? Do you have a flair for training and a knack for quality assurance? If you're nodding your head, we want YOU on our team!

Position Summary:
The main purpose of the Consumer Engagement Quality/Trainer will execute a global quality program that is aimed at making Consumer Engagement Services (CES) Europe operations significantly more reliable and geared to deliver excellent consumer experience.
We're expanding our crew in Braga, and we need someone with your talents to help us soar even higher!

What You'll Do:
Develop and implement standard training methodologies.
Conduct training sessions for new employees and service staff to ensure quality procedures.
Utilize the Learning Management System for training development and record accuracy.
Maintain and monitor training materials to meet quality standards.
Implement and oversee audit controls for HR Operations, ensuring QA feedback integration.
Assist with Voice of Customer (VoC) surveys.
Maintain quality documentation within the department.
Participate in projects to enhance competency-based training and Development Sciences.
Collaborate with stakeholders to address and improve training compliance and processes.

What will make you successful:
Native/fluent German (mandatory) + Fluent French (mandatory).
Knowledge in English.
Previous knowledge on Consumer Handling.
Experienced in leading, training and coaching teams.

What we offer:
Base salary + Language Bonus
Hybrid work model - balance your time between our vibrant offices and the comfort of your home!
Continuous learning and professional development opportunities
A supportive, energetic, and fun team environment
Engagement and wellbeing activities
Flex Benefits - At NBS Lisbon you can chose what benefit is more suitable to you
Make part of the Nestlé Club and get discount in several partners
Free coffee (and good coffee)
Company laptop and other equipment according to professional needs
Medical Support available at the Office
Free Shuttle
E-learning courses and training program to get you where you aim to be
Career progression and possibilities for International Career
Direct contract with the client.

If you're ready to make a real impact and grow your career with us, we want to hear from you! Don’t miss this chance to be part of something amazing.
Apply !



Clique aqui para se candidatar!
Ir à oferta completa

Detalhes da oferta

Empresa
Localidade
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Indeterminado
Remuneração
  • 1€ - 500€
Data de publicação
  • 31/10/2024
Data de expiração
  • 29/01/2025
Como detectar ofertas falsas
Motorista de Pesados C (M/F) - Braga | Distribuição
Adaptel

Outros dados de posição localização: braga, braga... localização: braga, braga | categoria: logística palavras-chave: motorista distribuição braga a adaptel há mais de 25 anos que presta serviços de apoio à gestão do capital humano em vários setores de atividade... em portugal desde 2017 recruta para......

Customer service german (m,f) banking
Personalbüro u. herrmann

€ + language adder german 450... start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... relocation package: 700 eur / flight and 1 month accommodation in a hotel... 00 € + skill adder 200......

Customer service german (m,f) banking
Personalbüro u. herrmann

€ + language adder german 450... banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... relocation package: 700 eur / flight and 1 month accommodation in a hotel... from the beginning, you will take an active......

Customer service german (m,f) banking lisbon
Personalbüro u. herrmann

Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... ) 2 days off per week training: 10 days of training + 1 week of nesting (100% on site)worplace: parque das nacoes salary details:project......

Grupo liberty está a recrutar para braga e barcelos (m/f).
Remax liberty

Estamos a recrutar profissionais para o ramo imobiliário, para as nossas 2 lojas, em braga e barcelos... damos preferência:- residentes nas áreas de braga e barcelos;- com carta de condução e carro;- com ou sem experiência no ramo imobiliário... formação profissional grátis para se tornar um consultor......

Customer service agents (m,f) german cryptocurrency
Personalbüro u. herrmann

Workplace:portooffice park, boavista (on-site) benefitsrelocation packagesalary: german + english: base : 950... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest cryptocurrency companyyou will give customer support by handling customers’ questions......

Apoio ao Cliente (M/F) - Entrada Imediata - Braga
Re/max braga

Estamos a aumentar a nossa equipa da re/max braga... deves saber também quando podes pedir ajuda, porque para além de sermos a primeira agência re/max em braga e uma das pioneiras em portugal (sim, estamos cá desde o ano 2000) também temos vários departamentos com profissionais empenhado em te ajudar......

Comercial Distrito de Braga (m/f)
Controlsafe

Recrutamento de delegada/o comercial para integrar departamento comercial de empresa de prestação de serviços sedeada no concelho de vila nova de famalicão, para desenvolvimento de trabalho no distrito de braga... experiência na área comercial (fator preferencial); - residência no concelho de vila nova......

Grupo United está a recrutar para Braga
Grupo united

Somos a agência nº 1 em vendas em braga, com mais de 60 consultores... estamos a reforçar a nossa equipa de consultores na área de braga e arredores: consultores imobiliários c/ ou s/ experiência (m/f) a sua missão será ir de encontro às necessidades de cada cliente com a: - prospecção de imóveis e acompanhamento......

Comercial Braga (m/f)
Grupo united

E gostavas de ter: - as mais altas remunerações do mercado; - a melhor formação na área; - integração na rede nº 1 em portugal; - acesso à melhor tecnologia e às melhores ferramentas; - uma equipa de apoio especializada; - flexibilidade de horário e magnífico ambiente de trabalho......