CLIENT SUPPORT FOR BANKING SECTOR &#; CZECH SPEAKER
Descrição da oferta de emprego
You will integrate the team that provides support, with the most advanced multi-channel technology, on the financial services of one of the most prestigious institutions in the banking sector.
Our Client With a worldwide presence, our client is one of the most prestigious institutions in the banking sector, with an impeccable track record of good customer relations and extensive market experience.
This organization works vigorously to provide consumers, corporations, governments and institutions with a broad range of financial services and products.
What you'll do Support Bank Customers; Provide clear information about products and service; Manage customer requests and clarify any doubts; Deliver a positive attitude towards the brand; Provide top-class interactions and customer service in rotating shifts, including night and weekend schedules.
What you'll need Minimum academic qualifications.
12th grade; Languages.
C1 level or higher in Czech and minimum B2 English; Professional experience in Contact Center in the banking sector (preferential); Ability to work in a fast-paced and high-volume service center; Excellent communication and argumentation skills, with the ability to apply a logical problem-solving approach to resolving customer problems and inquiries; Client, quality and results-oriented; Ability to listen and manage conflicts with responsibility, proactivity and team spirit; Agile in computer skills from the user&#;s perspective &#; computer systems, internet, browser and basic software; Strong interpersonal skills and ability to think independently.
Benefits Work schedule.
40 hours per week; Renewable employment contract with basic remuneration, plus food subsidy; Health Insurance since day one in the company; Respectful and inclusive environment; A wealth of opportunities to progress and move business areas projects; Flexibility & Work/life balance as a Sales Representative; Possibility to live in one of our apartments; Initial flight expenses refund and annual complementary return flight to your home country (within Europe); Free Portuguese language courses and training opportunities; Modern and centrally located buildings with cafeteria facilities and excellent public transportation connections; Participation in events, workshops and other activities; Excellent opportunity to work in a leading multinational company; Free healthy meals in the cafeterias, such as soup, bread, salad and fruit; Personalized career progression programs.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 05/12/2024
- 05/03/2025
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