B2B CUSTOMER SERVICE AGENT (FRENCH SPEAKER)
Descrição da oferta de emprego
Are you interested in relocating to the beautiful capital of Portugal â Lisbon? If so, this could be the perfect opportunity for you to have the experience of a lifetime!Your responsibilities and impact as a B2B Customer Service Agentwill be.
ssist customers via phone, email, and chat on all their queries related to their orders, subscriptions, and invoices.
Deliver a high quality of service to ensure a superior customer experience.
Follow up customer queries until they are fully resolved and meet commitments within agreed deadlines.
Interact with the various departments to ensure smooth processing of the customer request.
Skills, qualifications and interests you need to succeed in this role.
ou are a native French speaker and have min B2 level in English You are looking for a job opportunity abroad You are motivated and committed to your work Previous experience in Customer Service is mandatoryWhatâs in it for you?6 months contract Working hours.
Monday to Friday (7am-4pm or 8am to 5pm) A package in line with the market.
895⬠gross / month x 14 months + up to 100⬠/ month performance bonus + meal vouchers of 7.
⬠/ workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) If you live outside Portugal.
reimbursement (up to 400â¬) of initial flight ticket after 4 months within the company + 4 months of accommodation in shared flat provided by the company (rental fee to pay) Your Future Company.
Started up by 2 French entrepreneurs in the year , the Company has become an international Customer Experience Specialist, with a global presence and counting more than employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the worldâs most progressive brands.
s this project not the best fit for you? Feel free to check our other opportunities for French speakers in Portugal or send us your CV to be considered for other projects or future opportunities.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 21/10/2024
- 19/01/2025
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Join a multicultural team and advance your career as a customer support agent... the ideal candidate must have 12 months of customer service experience, excellent communication skills in hebrew, and the ability to handle customer emotions... a hebrew customer support agent is needed in lisbon, portugal......
Customer satisfaction orientation and proactivity... requisitos do trabalho fluent italian speaker... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... job types: full-time, permanent......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... requisitos do trabalho excellent communication skills and ability to work well in a team... ✓customer satisfaction orientation......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... requisitos do trabalho excellent communication skills and ability to work well in a team... ✓customer satisfaction orientation......
Are you looking for an exciting opportunity to work in sunny portugal? are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide? join a leading outsourcing company that specializes in providing customer/technical support and content......
Requisitos do trabalho fluent or native in french good english good communications skills... your job will be to support french customers trough email and phone answering their queries and helping them to solve any questions they might have......
Your profile:-native level of arabic (written and spoken);-fluency in english (b2); high school diploma (or equivalent);-player and support oriented attitude, with a knack for helping others;-team player with strong problem solving and conflict management skills;-passion for video games and mobile applications......
Requisitos do trabalho profile:french c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent remuneration package based on experience, skills and performancelife insurancemeal allowance + transport allowanceprivate health insurancerelocation package:reimbursement......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
