B2B CUSTOMER CARE SPECIALIST (FRENCH SPEAKER)
Descrição da oferta de emprego
Since , they have been equipping sales and marketing teams worldwide with powerful, user-friendly software tools designed to accelerate and simplify their workflows.
With over companies in 179 countries relying on their cloud-based solutions, theyâve become one of Estoniaâs leading tech innovators.
ur client is seeking a B2B Customer Care Specialist to join their dynamic Lisbon team.
In this role, youâll provide exceptional support to French-speaking clients while collaborating with various teams to ensure customer satisfaction and loyalty.
If youâre passionate about problem-solving, building relationships, and being part of a global team, this role is for you.âYour Responsibilities in the Role of B2B Customer Care.
s a key member of the team, youâll be responsible for.
roviding first-class assistance to clients via emails, chat and phone, resolving inquiries in a timely and professional manner.
roubleshooting technical issues and delivering tailored solutions to meet customer needs.
ollaborating with product, engineering, and customer success teams to stay updated on the latest features and enhancements.
uiding both new and existing customers to maximize their use of the companyâs tools and services.âTo succeed in this role, you'll need.
luency in French and EnglishAt least 1 year of experience in customer-facing roles (e.
., customer support, sales, or account management).
trong interpersonal and communication skills, both verbal and written.
he ability to multitask and manage multiple customer interactions simultaneously.
onfidence in using tools like CRM platforms (Salesforce, Zoho) and helpdesk software (e.
., Zendesk, Intercom, Freshdesk).âWhy Join the Team?This is more than a jobâitâs an opportunity to grow and thrive in an empowering environment.
Hereâs whatâs in store for you.
people-first company culture that values diversity, collaboration, and innovation.
vibrant, multicultural team representing over 50 nationalities, with offices in Lisbon, Prague, Berlin, New York, and more.
ybrid work model to support a balanced personal and professional life.
pportunities for career growth with access to internal and external training programs.
competitive salary package with amazing perks, including an annual bonus, health insurance, meal allowance, flexible benefits (e.
., transport, technology), and more.
supportive environment where your ideas are not only heard but encouraged and implemented.âReady to Make an Impact?If youâre excited to join a fast-growing, customer-centric company thatâs shaping the future of sales and marketing tools, apply today and take the next step in your career!Our client is an equal-opportunity employer committed to building an inclusive workplace where everyone feels valued, regardless of their background.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 09/12/2024
- 09/03/2025
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