ADVANCED EDUCATIONAL INFORMATION MANAGEMENT SYSTEM

I want a website and a mobile app for the ff.
There is a large institution, focusing on helping customers apply to overseas schools and study abroad.
This study abroad agency operates in many areas, including Beijing, Shanghai, Guangzhou, Shenzhen, and Nanjing, and aims to help students match schools with a high application success rate based on their background information and grades.
The global demand for higher education has seen significant growth.
According to UNESCO, the number of international students worldwide increased from 2.
million in to 6.
million in , more than doubling over two decades.
Despite the challenges posed by the COVID-19 pandemic, the number of international students continued to grow, albeit at a slower rate, from 6.
% in to 0.
% in .
As the international education market continues to expand, Victory must enhance its operational efficiency to remain competitive.
In order to solve the current problems of inefficiency, confusing information management and inconsistent application success rates, we propose to implement an advanced information management system.
The system will integrate customer information, historical application data, and school matching algorithms to improve overall productivity, reduce human error, improve customer satisfaction, and support the company's long-term growth through a data-driven approach.
The system includes the following ten key functions.
1.
Customer information management system The core function of the system is to centrally store and categorize all customer details, including personal information, academic background, application country and target school.
With automatic update and query functions, consultants can quickly obtain and manage customer data to improve service efficiency.
In addition, the system provides data security, ensuring that customer privacy is strictly protected.
2.
School matching and recommendation system The system will use intelligent algorithms to recommend suitable schools and majors based on background information such as academic performance and language ability.
Historical application data will be used to optimize the recommendation process and ensure that the recommended school is a good match.
This process not only speeds up school screening, it also improves application success and helps advisors better personalize their advice to clients.
3.
Application progress tracking The system will provide clear progress tracking for each client's application process.
From material preparation and application submission to final results, clients and consultants can see progress in real time.
The system will issue reminders at key points to ensure that nothing is missed in the application process.
At the same time, the historical progress can be used for later analysis to further optimize the application process.
4.
Document management and editing system The document management system will allow consultants and clients to collaborate to generate, edit, and store application materials (such as personal statements, letters of recommendation, etc.).
The system supports the use of document templates, and provides automatic proofreading function to reduce manual errors.
The multi-user collaborative editing feature will also increase the efficiency of word processing and reduce the time of repeated revisions.
5.
Consultant performance tracking and evaluation Systematically record and analyze consultant performance, including the number of clients served by each consultant, application success rate and client satisfaction.
The management can clearly see the work performance of each consultant through the performance report automatically generated by the system, and evaluate and reward accordingly.
This will promote better internal management and increase employee motivation.
6.
Customer self-service function Customers can fill in personal information, submit application materials, and make use of the school recommendation function provided by the system.
This not only lightens the consultant's workload, but also improves client engagement and experience.
The system will also integrate FAQ and automatic reply functions to provide customers with instant online answer services to further improve customer satisfaction.
7.
Data analysis and report generation The system can integrate the historical data of customer applications and generate a variety of analysis reports to help management decision-making.
For example, the system can analyze the application success rate of different schools, the work efficiency of various consultants, and the satisfaction of clients.
This data will be presented in visual charts to support future strategic decisions.
8.
Integrated financial and payment systems The system will help manage customers' payment records and handle financial matters such as application fees, visa fees and consultants' fees.
Customers can pay online through the system, and the system will automatically generate expense reports and invoices, simplifying the financial process and reducing the burden of manual management.
9.
System permission and security management In order to ensure data security, the system will have strict rights management functions to ensure that only authorized personnel can access and manipulate relevant data.
At the same time, the system encrypts all data and conducts regular security audits to prevent any potential security threats or data leaks.
10.
Training and support system The system will provide complete training support for employees to help new employees quickly master the system operation.
Training materials, operating instructions and frequently asked questions are built into the system, and employees can consult them at any time.
In addition, the system provides real-time technical support to ensure a smooth transition to the new workflow.
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