EMPREGO GUEST SERVICE ADMINITRATION LUXURY SINTRA, LISBOA

• strives to improve service performance...   providing exceptional customer service • sets a positive example for guest relations... • empowers employees to provide...

Our guest service experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal... whether setting tables, communicating...

Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the guest environment expert makes sure the...

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the guest arrival expert makes...

Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc...

Follow proper escalation procedures when addressing guest concerns... identify guest reservation needs and determine appropriate room type...

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests...

Answer guest questions about property facilities/services (e... use sales techniques that maximize revenue while maintaining existing guest loyalty to marriott...

Anticipate and address guests’ service needs...   every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering...

Process guest payments for spa/salon services and obtain payment authorization as needed...   every day, we set the standard for rare and special luxury service...