EMPREGO GUEST RELATIONS HOST SINTRA, LISBOA

Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting...

Providing exceptional customer service • sets a positive example for guest relations... • handles guest problems and complaints seeking assistance from supervisor...

Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc...

They are not just a beverage enthusiast, but also the host of the space... their role goes beyond the bar itself to take ownership of guest service more broadly...