EMPREGO SPANISH CUSTOMER SUCCESS MANAGER PORTO DE MÓS, LEIRIA

Receiving inbound calls from customers contacting us about their contract communicating with existing customers and internal customers (other departments) answering...

Ability to translate data into actionable insights and leverage customer insights to guide decisions... marketing, sales, operations, legal, …) to ensure our communications...

Own it: take responsibility for your actions and the success of your work... strong analytical skills, with experience using data to drive product decisions and...

Essential duties and responsibilities -manage relationship with stakeholders, internal and external, keeping stakeholders informed of progress and issues, manage...

Essential duties and responsibilities manage relationship with stakeholders, internal and external, keeping stakeholders informed of progress and issues, manage...

Attend our annual customer events and any other necessary onsite customer meetings... ensure maximum satisfaction and success of customers in your portfolio...

* fluent in portuguese and english (must have), spanish (desired)... * achieving customer satisfaction through the best possible site management and installation...

Must have strong customer service acumen... prepare and submit project implementation proposal to meet customer needs... we spark ideas that lead to positive impact...

Who are we looking for? fluent in spanish (mandatory)... ensure maximum satisfaction and success of customers in your portfolio... hard work ethic and self-starter...

Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals... in your new role, you will: be...

Participate in customer workshops and manage scope and customer expectations... spanish is a nice to have... act as trusted advisors for internal sap stakeholders...

Networking/key relationships to be determined based on department needs, to include interactions such as: area manager, sales manager, key account manager, sales...

* reporting line is to the sell out manager... and we rely on driven, hard-working commercial executives to protect the legacy of these brands and ensure their future...

As a success delivery center we are implementing end-to-end solutions with our customers by translating their aspirations into business solutions...

* in portuguese, spanish and english is considered an advantage... you will report to the sales manager responsible for portugal, but at the same time you will work...

Ensure feedback to line manager... propose changes to processes, continuous improvement mindset participation and lead when required on team projects skills and...