EMPREGO PART TIME FRENCH CUSTOMER PORTO DE MÓS, LEIRIA

Office administrator needed to join our team on a part time basis... with the merger of vmly&r and wunderman thompson, we have forged a new path as a growth partner...

* on a daily basis, complete appointment related tasks in order to properly prepare for upcoming appointments while ensuring perfect attention to detail and customer...

Somos uma empresa com uma visão customer & human first... o ambiente é descontraído e informal, onde nos tratamos de igual para igual... procuramos inovação, adaptamo-nos...

Certified in successfactors time management module... good experience & knowledge on multiple successfactors / sap hcm solutions – employee central, time off, time...

Meet performance metrics such as call resolution time and customer satisfaction... resolve customer issues, process orders, and manage requests effectively...

Other requirements: english level b2 and french b2... so there is document to write such as minutes in french or contact with client...   candidates journey  following...

You'll be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

Fluent in french: proficiency in speaking reading and writing in french is essential for effective communication with frenchspeaking stakeholders and clients...

What you will do in this role as a customer representative and sales, you will: sell cruises packages cross-sell or upsell cruises packages and associated products...

What you will do in this role as a customer representative and sales, you will: sell cruises packages cross-sell or upsell cruises packages and associated products...

Responsibilities * support our existing customers with their technical and accounting issues over the phone, ticket and chat * show our software solutions to customers...

participate in agile/scrum methodologies to deliver high-quality software on time... strong communication skills in both french and english, both written and verbal...