EMPREGO INTERNAL USER SUPPORT LEVEL PORTO DE MÓS, LEIRIA

user account management: assist in creating, removing, and managing user accounts in various enterprise systems, including assigning access permissions...

Technical troubleshooting: provide high-quality level 1 & level 2 support, diagnosing and resolving user issues to keep business-critical applications running efficiently...

Rooms/venues, travel arrangements, activities) support on ad hoc internal events communication - support internal, external & culture ad hoc requirements for...

We’re looking for a linux support engineer who will join our hotline support team (level 2 support)... you will be also responsible for performing remote troubleshooting...

Develop and maintain a self-service portal for internal stakeholders with the most requested content... maintain a structured repository of design assets and templates...

The ability to influence, negotiate and resolve conflicts at internal and external board level... certification – cap tshst level iv or vi (preferred)...

Provide level 1 support for all it issues, ensuring prompt resolution of common technical problems... user support and training assist end-users in using collaboration...

Furthermore, you will handle sample requests, conduct basic analyses, update reports, coordinate document sharing, and lead contract coordination at a higher level...

Proficiency in english: minimum b2 level required... skills and qualifications: fluency in german: minimum c2 level is required... collaboration: work with internal...

Escalate complex technical issues to relevant internal teams for prompt resolution... you will be responsible for maintaining a high level of professionalism and...

G: general accounting, management auditors, p2p team, buyers, internal auditors) and external (e... teams of it and banking support activities work in an integrated...

Build intuitive user flows and experiences... wireframes, storyboards, site maps, user flows, prototypes) and ensure all deliverables are of the highest level of...

While previous experience in customer service or technical support is beneficial it is not required... you will troubleshoot problems provide guidance on the usage...

Main tasks and goals:  the role of a transaction monitoring analyst level   to be compliant with the most recent international regulations and internal policies...

Be a communication pro, responding to internal and external inquiries via phone and email with professionalism and a helpful attitude... liaise with service providers/contractors...

He should also support all the projects in his area of expertise... he can also be asked to support business projects in his area of expertise...

Nice to have: experience with user and machine-to-machine authentication (oidc, oauth, etc) and iams... assist in troubleshooting complex issues related to user...