EMPREGO HEAD CUSTOMER SERVICE FIELD PORTO DE MÓS, LEIRIA

Resolve possible customer queries, recommend solutions and guiding product users through features and functionalities as per standard procedure, and also be the...

As a field service engineer, you will be responsible for providing field service support in your assigned area... skills & capabilities: excellent interpersonal...

· proactively manage and respond to customer questions, issues, and input accurately and within service level agreement timing... · comply with all gsm processes...

This professional will also be responsible for managing the cas engagement across the customer lifecycle and ensuring successful service delivery in line with customer...

You will be responsible for customer engagement, promoting service quality and excellence... your experience in both security and service management will allow you...

Develop customer segmentations: create and manage detailed audience segments based on customer behaviour data to improve campaign targeting accuracy...

Secure interfaces:  ensure the security of system interfaces in customer environments... conduct audit readiness checks:  perform checks to ensure customer systems...

The department is key for ensuring that our software enables our service operations and service technicians to work efficiently, and that all aspects of software...

Excellent customer service and communication abilities... customer service experience is advantageous but not required... collaborate with the team to enhance service...

Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals... don't let this thrilling chance pass...

* manage customer relationship, which includes problem resolution and root cause analysis... * assess and review the credit risk on the customer on regular basis...

* commitment to consistent quality standards for customer service and a flexible attitude are keys to this role... * provide hands-on support for field and factory...

Analyze the operational risks and customer impacts of its area of responsibility manage environments (definition of needs, validation of development and acceptance...

We’re here because we see banks and legacy service providers making things harder for them... teya is a payment and software service provider, headquartered in london...

Preparing and presenting clear and actionable reports and recommendations based on the red team findings, highlighting the risks and the remediation strategies;...

Education: - university degree in computer science, engineering, information systems, business administration, or a related field... proficiency in agile development...