EMPREGO GERMAN OUTBOUND CUSTOMER CARE PORTO DE MÓS, LEIRIA

Respond to customer inquiries ensuring the highest levels of customer service are delivered to both our consumers and partners through several channels...

customer relationship management and digitized processing of customer contacts, focused on health insurance...   as a customer service specialist in this project...

Responsibilities support our existing customers with their technical and accounting issues over the phone, ticket and chat show our software solutions to customers...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

Prior involvement in customer service roles is a plus... proficiency in the german language, with a minimum of c1 level proficiency... if you have a flair for customer...

In their international hub in porto, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands...

In their international hub in lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands...