EMPREGO EMAIL HANDLING PORTO DE MÓS, LEIRIA

Process final inquiries including sending forms ordering duplicates income statements and handling pin/tan orders for online banking... implement card blocking procedures...

Backoffice responsibilities: the core of the role involves handling customer inquiries, including: responding to inbound calls from customers who have replied to...

Follow established protocols for handling various customer scenarios escalating complex issues to higher support levels when necessary... remote work: no...

Key responsibilities: customer assistance: respond to customer inquiries via phone email and chat offering detailed product information and solutions...

What you will do in this role as a customer service representative, you will: give customer support by handling customers’ questions and concerns about the product/service...

In this role you will support customers by providing topnotch service ensuring high satisfaction and handling inquiries related to our clients industry solutions...

This role offers the opportunity to work in a fastpaced environment handling inquiries from bank clients and providing excellent customer service...

You will play a crucial role in:- identifying needs; - clarifying doubts or questions related to the electronic devices; - handling complaints and resolving issues...