EMPREGO CUSTOMER CARE AGENT IN PORTO DE MÓS, LEIRIA

You will play a crucial role in:- identifying needs; - clarifying doubts or questions related to the electronic devices; - handling complaints and resolving issues...

Resolve customer issues, process orders, and manage requests effectively... maintain detailed records of customer interactions in the crm system...

If you’re looking to grow and be inspired, as a customer support agent in porto, portugal you will ensure that performance goals are met across all operations...

To give customers a consistente path to a great experience, you will: maintain a positive, empathetic and professional attitude towards customers;respond promptly...

Develop customer segmentations: create and manage detailed audience segments based on customer behaviour data to improve campaign targeting accuracy...

Respond to customer inquiries ensuring the highest levels of customer service are delivered to both our consumers and partners through several channels...

Excellent customer service and communication abilities... customer service experience is advantageous but not required... provide effective troubleshooting and solutions...

What you will do in this role as a customer service representative, you will: give customer support by handling customers’ questions and concerns about the product/service...

Participating in activities to improve customer satisfaction and company performance... taking a proactive approach, you will not only reactively handle customer...

customer relationship management and digitized processing of customer contacts, focused on health insurance...   as a customer service specialist in this project...

Responsibilities support our existing customers with their technical and accounting issues over the phone, ticket and chat show our software solutions to customers...