EMPREGO INCIDENT PROBLEM AND SERVICE PORTO, PORTO

The incident manager will be responsible for the effective implementation of the incident management process in his/her assigned area and carry out the corresponding...

problem resolution: identify and solve issues related to subscriptions billing and technical challenges delivering personalized and effective solutions...

Hr procurement dpo) develop and enhance data protection policies and rules across the various systems manage exceptions respond to and facilitating ediscovery requests...

Knows when problems are ‘beyond them’ and escalates so they can be resolved; - service level: escalates issues as necessary to deliver required service level and...

Handling routine and non-routine incidents, problems and requests... stimulating and challenging work environment... monthly and quarterly attractive bonuses alligned...

Sou uma empresa: foundevercome and work with us... here, you can improve your quality of life and grow your career... as a sales advisor in this project, your daily...

Description: come and work with us... here, you can improve your quality of life and grow your career...  as a sales advisor in this project, your daily responsibilities...

Documentation: create and maintain documentation of configurations and procedures... diagnose and resolve issues promptly... update/patch management: apply firmware...

Be a communication pro, responding to internal and external inquiries via phone and email with professionalism and a helpful attitude... liaise with service providers/contractors...

Industrialize and automatize our process and services... help and advise projects and solutions using our infrastructures... document architecture and operations...

•    ensure that service and operations level agreement are met...  work closely with our l1-l3 managed service providers and ensure the service meets business...

We serve customers including travel and transportation, professional services, engineering constructions and operations, media, sports and entertainment and telecommunications...

We ultimately believe in unleashing all talent and creating a better and more equitable world... excellent communication and presentation skills team player and...

* manage customer relationship, which includes problem resolution and root cause analysis... be curious, test and learn new and better ways of doing things...

Security related background in sap solutions and sap technology and products such as sap identity and access management (iam), sap grc (governance, risk, and compliance)...