EMPREGO GERMAN SPEAKING TECHNICAL CUSTOMER PORTO, PORTO

Resolve customer issues, process orders, and manage requests effectively... maintain detailed records of customer interactions in the crm system...

This position provides customer service support and resolution of routine problems regarding client's product or services... requisitos do trabalho languages: -...

Secure interfaces:  ensure the security of system interfaces in customer environments... conduct audit readiness checks:  perform checks to ensure customer systems...

Responsibilities * support our existing customers with their technical and accounting issues over the phone, ticket and chat * show our software solutions to customers...

What you will do in this roleas a customer service representative, you will:assist viewers through phone and/or chat regarding their inquiries in germanprovide technical...

Responsibilitiessupport our existing customers with their technical and accounting issues over the phone, ticket and chatshow our software solutions to customers...

technical skills: familiarity with applicant tracking systems (ats) and resume databases... requirements: language proficiency: native or fluent in german (c1 level)...

In addition to your technical security expertise, you will also take on customer engagement tasks... you will be responsible for customer engagement, promoting service...

Be actively involved in the preparation, conception, realization and go-live of customer implementation projects demonstrate the ability to plan, run, and explore...

Be actively involved in the preparation, conception, realization and go-live of customer implementation projects demonstrate the ability to plan, run, and explore workshops...

In particular you will:   support customer workshops support the effort estimation and pocs understand technical specification documents to implement customer requirements...

Speak fluent english, a plus but not a must: speak german... a personalized training plan, with a budget to spend on the training and technical books you find necessary...