EMPREGO ENGLISH INBOUND CUSTOMER CARE PORTO, PORTO

Fluency in written and spoken english... customer orientation and excellent communication skills... as a customer care specialist, you will be a crucial part of...

Responding to inbound calls to answer customer inquiries or placing orders... you have a business proficiency level of english... your responsibilities and impact...

Receiving inbound calls from customers contacting us about their contract communicating with existing customers and internal customers (other departments) answering...

Analysing customer behaviour... answering customer queries, arranging services for customers... developing aggressive retention strategies based on customer feedback...

What you will do in this role as a customer service representative, you will: be a single point of contact for advertisers and agencies (smb) for different types...

As a customer service representative, you will... fluent, verbal and written in english (c1)... put together solutions to support and expand your customer's self-serve...

english level (intermediate)... as a customer service representative, you will... put together solutions to support and expand your customer's self-serve advertising...

What you will do in this role as a customer service representative, you will: give customer support by handling customers’ questions and concerns about the product/service...

Respond to customer inquiries ensuring the highest levels of customer service are delivered to both our consumers and partners through several channels...

customer relationship management and digitized processing of customer contacts, focused on health insurance... answer inbound calls and written communication within...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

This position provides customer service support and resolution of routine problems regarding client's product or services... requisitos do trabalho languages: -...

Advanced level of english (b2)... prior experience as customer support... as a customer support agent, you will... take care of our german-speaking customers by...

• interest in customer service... • experience in customer support, particularly in handling inbound calls, responding to customers via email, and providing real-time...