EMPREGO CUSTOMER EXPERIENCE INTERNSHIP PORTUGUESE PORTO, PORTO

Do you want to contribute to an outstanding customer representative service?  are you  portuguese  native or fluent with strong  english  communication skills? ...

Role overview: as a customer success specialist you will be the main point of contact for clients addressing issues and ensuring smooth customer experiences...

Have experience in customer service, preferably in the travel or online booking industry... collaborate closely with team members and management to optimize workflows...

Prior involvement in customer service roles is a plus... previous experience in the cosmetics and luxury industry is advantageous... knowledge and hands-on experience...

Previous customer service experience ideally in the travel industry... resolving customer issues swiftly while ensuring satisfaction... collaborating with a supportive...

Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies...

Delicious portuguese cuisine and famous cafe culture... having a valid portuguese work permit (required)... being a fashion mentor to the customers during their...

Evaluates and monitors customer initiatives to drive continuous improvement efficiency and effectiveness for both customer and company... this is an exciting opportunity...

Attend our annual customer events and any other necessary onsite customer meetings... experience with maintenance and crm software is also valued...

Key responsibilities: customer interaction: assist clients via phone email and chat delivering efficient and thoughtful solutions tailored support: understand customer...