EMPREGO TEAM LEAD PORTUGUESE MARKET LOURES, LISBOA

The ideal candidate has: • minimum 3 years of experience in a customer facing role within contact centre; • minimum 1 year of experience in leading and/or influencing...

Join a market leader... lead the induction and training of new colleagues... reviews work generated by the team as required ensuring all procedures are followed...

Join a market leader... takes lead on non-complex projects / campaigns (with guidance) and supports the lead process engineer in complex projects / campaigns...

Join a market leader... lead initiatives within group or department, ensuring plan definition and timely execution... promote high-quality work within the team and...

Join a market leader... ensure the effective and proactive flow of information and requests between the qc team and the internal and external (if applicable) stakeholders...

Join a market leader... fluency in portuguese and english... from the beginning, we have set ourselves above and apart through our innovative technological and productive...